Product Coach, South Wharf

1 week ago

Melbourne, Australia Nike Full time

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

Nike Pacific is looking for an enthusiastic, highly experienced Product Coach (Department Manager) to join the team at our highly successful South Wharf Store.

Reporting into the Store Manager, this role will see you effectively lead and manage a specific zone within the store, achieving sales, profit growth, customer service excellence and expense management goals in accordance with Nike standards. You will also be accountable for coaching a successful team of Athletes (Sales Associates).

What you will be doing:

- Leading, coaching, driving and inspiring your team to achieve their goals and targets, ensuring that Nike’s high standard of communication and service strategies are reinforced within your team
- Meeting financial goals and targets in sales, wage control, stock control, shrinkage, merchandising and margins within your department
- Partnering with the Store Manager to develop and deliver innovative business strategies to increase the department performance in all areas
- Leading by example by providing a premium consumer experience that will exceed expectations.

What you will bring to Nike:

- A passion for the NIKE brand
- Extensive experience in managing and working cooperatively in large Retail teams, coupled with the ability to lead the delivery of customer service excellence (big box retail management experience highly preferable)
- Outstanding communication skills
- A strong leader with good floor presence
- A proven track record of achieving outstanding sales
- Solid organizational and planning skills
- Ability to think on your feet & proactively use your initiative
- "Local/Domestic Hire" Only

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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