Operations Manager
14 hours ago
**_Every night, more than 116,000 people in Australia experience homelessness._**
**_ The experience of homelessness can be defined in many different ways and stretches across many cohorts of people, including people living in crisis accommodation, rough sleeping or those in temporary housing. Being homeless can mean more than not having a roof over your head; it is not just one typical experience._**
**_ Every Australian deserves to have a home._**
**Wollongong Homeless Hub and Housing Services is a not-for-profit organisation whose vision is a society where all individuals and families have a safe place to call home. They aim to influence change to end homelessness and empower individuals and families to reach their full potential.**
**As demand grows, they grow.**
**The Operations Manager role has been created to help the organisation build capacity in people, programs and delivery for best practice client-focused service.**
**A close ally to the CEO, the Operations Manager will work collaboratively to achieve the organisation’s strategic direction. The remit straddles Clients, Communities, Organisational Culture and Leadership, Innovation and Social Development and Financial/Business Management.**
**This generalist role will contribute to shaping the organisation’s culture and ensure the teams are high performing in this demanding and ever-changing environment.**
**In collaboration with the Program Managers, you will drive continuous improvement, design new service models and foster a culture of quality improvement and responsiveness with a ‘can do’ attitude across the organisation.**
**The role calls for a nimble operational strategist who can balance care and commerce deftly. A manager whose big heart, passion for people, energy and determination are complemented by a growth mindset, conspicuous leadership, breadth of experience, and strong values alignment.**
**Solving complex problems like homelessness requires a strong future focus, vision and innovative mindset. Wollongong Homeless Hub and Housing Services positively embrace the challenges and are presently embarking on several exciting projects like the Rough Sleeping App, the construction of 12 social housing units and NDIS expansion.**
**If you’re looking for a purposeful career and want to make a difference in the lives of vulnerable people, consider the Wollongong Homeless Hub and Housing Services, this is a truly life-changing opportunity**.
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