Ict Support Technician

2 weeks ago


Moorabbin Airport, Australia Moorabbin Aviation Services Full time

About Us

Moorabbin Aviation Services is a leading flight school dedicated to delivering high-quality aviation training. We are seeking a skilled ICT Support Technician to manage and support our IT systems, including aviation-specific and general ICT infrastructure.

The Role

Job Description with Key Responsibilities
- Manage and maintain flight simulation hardware and software, including Flight Simulator Elite 623
- Oversee GPS data transfer and renewal using Jeppesen systems
- Support aviation training software such as Proline 21, Flight School Manager (including data extraction and management), Avplan App (Android/iOS), and Garmin GPS Trainer
- Integrate and manage Smartaviation system data
- Provide help desk support for hardware, software, and network issues
- Configure and maintain network devices including routers, switches, and mesh Wi-Fi
- Manage NAS Synology Server for data storage, backup, and recovery
- Coordinate IT onboarding and offboarding, managing access and permissions for staff and students
- Maintain wired and wireless projector systems
- Manage attendance monitoring systems including fingerprint enrollment, data extraction, and user onboarding/offboarding
- Perform hardware upgrades and replacements with mínimal downtime
- Maintain documentation and compliance records
- Liaise with vendors and service providers to resolve IT issues
- Deliver end-user training on IT systems and security protocols

What We’re Looking For
- Minimum 1 year ICT support experience within a flight school or similar environment
- Experience working within a Registered Training Organisation (RTO)
- Valid Aviation Security Identification Card (RED ASIC) or eligibility to obtain
- Background in aviation with understanding of systems integration and aviation-specific terminology
- Proficiency with flight simulation hardware/software and aviation GPS systems
- Experience with flight school training software and data integration, including Flight School Manager
- Strong network administration and server management skills
- Experience with cloud services and Cloud PBX systems
- Excellent troubleshooting, communication, and teamwork skills

What We Offer

Competitive salary of $77000 per annum

Professional and supportive aviation training environment

Career development opportunities in aviation IT

How to Apply

Pay: $77,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Work Authorisation:

- Australia (preferred)

Work Location: In person


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