Client Services

2 weeks ago

Melbourne, Australia Park Hyatt Melbourne Full time

Summary

**About Park Hyatt Melbourne**

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

**About the Role**

As the Receptionist for Park Club Health & Day Spa, you will be responsible for the efficient running of the Park Club’s reception area. You will provide an excellent and consistent level of service to our guests and customers, ensuring efficiency and tranquility.

Working in a team of 15, you will support the Spa Manager in the day to day operations as well as supporting the team to achieve our purpose.

This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.

**Some of the responsibilities include**
- Greet all guests in a welcoming and helpful manner
- Liaise with all other therapists, departments and staff to ensure a harmonious and peaceful environment
- Be familiar with the operation of the cash register balancing, opening / closing procedures and ordering of stock
- Oversee retail sales as required
- Make appointments for services and programs as required and ensure the guests are directed to the correct area for their appointment
- Carry out reception and administration duties as required

**Qualifications**:
**Qualifications**
- Previous experience in a five-star hotel spa or similar experience within a spa environment
- A commitment to health and wellbeing
- A strong attention to detail, exceptional organisational and time management skills
- Excellent interpersonal and communication skills
- Some administration experience
- The flexibility to work a combination of shifts including weekends and public holidays
- The ability to create a positive first impression with an understanding of the importance of five-star grooming standards

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

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