Student Enrolment Officer

2 weeks ago

Brisbane, Australia S & F Enterprises Full time

S&F Enterprise is a well-known student recruitment provider in Aged Care, Hospitality, Childcare and Education Support. Our success and high-quality service has led our business to grow and become one of the leading student recruitment providers and training companies in Brisbane. We are now seeking Enrolment Officers to join our team in our growing success.

**Your new role**

The aim of your role will be to deliver a high level of customer service to potential students, build rapport with internal and external stakeholders, ensure processing-related activities are carried out in an accurate and timely manner and to contribute to a positive team culture and enjoyable working environment.

On a day to day basis you will:

- Contact Potential Students/clients
- Generating leads
- Building rapport with customers
- Following up with current students
- Upselling and cross selling
- Increase enrolment
- Continually increase product knowledge and understanding of the wider course range
- Develop strong relationships with customers and clients
- Ensure any customer complaints and disputes are managed promptly and professionally.
- Maintain a smooth, accurate and timely flow of sales/enrolments and related documentation

**What you'll need to succeed**
- High level interpersonal and communication skills
- Passion for customer service and student support
- You are a self-starter who is results orientated and driven to exceed targets
- Customer Service Experience
- Phone based experience
- Proven sales experience
- Ideally Education experience

Family feel and environment, fun atmosphere, ongoing support and training.

Create your profile and complete your video interview

Enter our job code **403D9F07**

Select “**Student Enrolment Officers**” ad.

**Salary**: $53,348.12 - $144,817.94 per year

Schedule:

- Monday to Friday

Work Location: In person

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