Booking Consultant

3 days ago

Melbourne, Australia XRHealth Full time

At XRHealth, we're at the forefront of healthcare innovation, specializing in groundbreaking virtual reality (VR) and augmented reality (AR) solutions. We are seeking a highly motivated individual to join our expanding team in Australia.

**Responsibilities**:

- Follow up with leads or people interested in getting healthcare services in our clinics
- Manage patient leads showing interest in our virtual clinic consisting of:

- Explain our clinical offer
- Enroll patients in the clinic
- Booked the first appointment with physicians
- Validate patient’s health insurance
- Be responsive on the phone with patients
- Remote work using sales tools such as Salesforce (CRM) and Aircall (online phone)
- Work in connection with our clinic based in Australia but also be coordinated with our remote offices in Boston and Barcelona
- Be creative and knowledgeable on the phone

**Requirements/Skills**:

- Previous experience in Customer or sales roles
- A result-oriented individual who can multi-task, organize, and prioritize work.
- Ability to develop a deep understanding of our CRM system.
- Hybrid role working from home and occasionally attending our office in Vermont, Victoria, 3133.
- Schedule: 9 am - 5 pm (Melbourne time)

**Nice-to-have skills**:

- Educational Background/ Experience in the healthcare environment is a plus

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