Data & Systems Coordinator

Are you an experienced administrator with exposure to data & systems coordination? Use your skills and experience to support a purpose-driven organisation where you can make a real difference.
- Supportive, values-based team environment
- Inspiring and rewarding role
- Temporary 12 month contract, Part-time 0.4-0.6, based in Bedford Park

**About the Company**:
Working together to prevent, cure and care.

That simple sentence sums up Flinders Foundation’s purpose - to work together with individuals and organisations in the community to support health and medical research and improve patient care across the Flinders medical precinct. Together, they raise vital funds to support the leading clinicians and researchers across Flinders Medical Centre and Flinders University to make medical discoveries and improve the care available to patients and their families.

Flinders Foundation has strong values and takes a team-based approach to achieving success and celebrating success together with donors, supporters and beneficiaries.

**About the Opportunity**:
Reporting to the Head of Data and Systems, the Data and Systems Coordinator plays a critical role in supporting the whole Flinders Foundation team in the administration of data, systems and IT to support the implementation of fundraising strategies and organisational objectives.

**Key Responsibilities**:

- Maintain the integrity of all information in the Salesforce database, ensuring records are accurate, comprehensive and up to date.
- Perform data imports to the Salesforce database
- Provide project support to the Head of Data and Systems, including testing of system upgrades, process changes and data updates.
- Provide system administration support, including user support, general maintenance, issue resolution and escalating issues to third party support partners.
- Process all mail, online and direct debit donations
- Assist the Data and Systems Specialist in IT and systems training plan preparation and delivery.
- Provide cover in the Business Support Coordinator role during periods of absence.
- Deliver excellent donor experience and care through all contact points ensuring enquiries are managed in a timely and efficient manner.

**About You**:
To be successful in the role you will demonstrate:

- 3 years prior experience in a data and systems administration role that involve high empathy/service levels to clients, supporters or the community.
- Prior exposure to donor programs, similar community services or fundraising programs.
- Sound problem solving and decision-making skills.
- Ability to establish and maintain positive and effective working relationships across a highly diverse group of stakeholders.
- Upbeat, friendly, courteous and respectful phone manner as well as comforting personal demeanour.
- Competent in the use of Salesforce, MS Suite Office Applications and Outlook.
- Highly competent in the use of MS Excel.
- Time management skills and ability to work under pressure with a sense of urgency to meet deadlines in a fast-paced environment.
- Exceptional attention to detail.
- Excellent written and verbal skills.
- Open to giving and receiving both positive and constructive feedback.

Preferred
- Qualifications in data administration or related disciplines
- Demonstrated industry experience in data management or a similar position within a fundraising environment

**Why consider working for the Flinders Foundation?**
- Be part of purpose driven business passionate about their Vision.
- Supportive leadership team and structure to support professional development and growth.
- Opportunity to make a significant difference.
- Supportive, values-based team environment, with inspiring work and projects.
- Discounted carparking rate.
- Salary Packaging

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