Business Systems Support Officer

3 days ago

Sydney, Australia Teachers Health Fund Full time

**Business Systems Support Officer**

**The role**:
**What we have to offer?**
- 6 weeks of annual leave
- Hybrid working model
- Subsidised private health insurance and discounts on our products and services
- State of the art, multi-disciplinary centre
- Fantastic central location in Surry Hills
- Employee well-being programme
- An annual corporate wardrobe allowance
- 18 weeks paid parental leave for eligible employees
- Additional long service leave

**Who are we?**

Teachers Health was created by teachers for teachers over 70 years ago and is the only health fund exclusively for the education community. As a not-for-profit health fund, we exist for our members covering the lives of over 400,000 teachers, education staff & their families.

**What will you do?**
- Ad hoc reporting and analysis for business stakeholders via SQL Server
- Maintenance of Salesforce solution - version control, branching and metadata deployments, maintenance of users and roles
- Contribute to and support research, requirement gathering and validation activities directly with business owners, including usability and acceptance testing
- Drive continuous improvement, through the creation of improvement backlogs, prioritisation tasks and iterative assessment of the assigned tasks progress
- Work with project managers to plan analysis activities, highlight risks and issues, and contribute operational input to projects.
- Support the testing and acceptance of new core systems to replace legacy environment. Monitor and report on the effect (cost/benefit) of enhancement.

**What do you need?**
- Experience in integration services
- Ability to assess requirements and specify solutions
- Proficiency in Salesforce (Sales Cloud, Health Cloud, and Marketing Cloud)
- Tertiary qualification in an IT-related discipline or over five years of relevant experience
- Experience in administering third-party software solutions

**How do I apply?**
Click APPLY NOW and send in your updated CV and an (optional) cover letter, telling us why you would be a good fit for the role.

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