National Operations Manager

2 days ago

Melbourne, Australia Visy Full time

**Job no**: 511027
**Work type**: Part Time
**Location**: Melbourne - North, Melbourne - East, Melbourne - West
- Lead National Freight Forwarding operations, ensuring efficiency, service quality, and compliance
- Drive process improvements to streamline operations and enhance customer satisfaction
- Manage cross-functional teams and foster a culture of excellence and accountability

Visy is powering the circular economy, by providing sustainable, digitally advanced supply chain solutions. We combine our substantial volume, footprint and infrastructure - rooted in our 75 years of manufacturing experience, to provide customised logistics solutions to the industrial, beverage and consumer goods sectors. Offering a range of logistics services from warehousing, contract logistics, linehaul, intermodal transport, global freight forwarding and bulk logistics, we do logistics differently.

Reporting to the General Manager - Global Forwarding and based at our modern office in Epping, you will be responsible for the operations team that provide daily coordination, direction, and successful execution to ensure the seamless delivery of customer expectations.

**What You'll Do**:

- Manage our ocean & air-freight operations in Australia
- Be accountable for the financial and operational performance
- Drive standardization, consistency, effectiveness and quality of operations
- Regular and proactive interaction with internal and external stakeholders
- Monitor individual and team performance, track progress towards objectives, provide coaching and feedback, and take corrective actions for continuous improvement
- Identify, develop and implement new ways to automate, streamline and improve operational procedures that optimize efficiency, increase revenue and enhance customer satisfaction
- Workload Planning to enable appropriate workload distribution and deadline achievement
- Manage and maintain regular communication with customer to minimize impact to business operations

**What You'll Bring**:

- Extensive working experience within the Freight Forwarding sector a MUST
- 5+ years of experience as a National Operations Manager required
- In-depth understanding of Freight Forwarding Operations with the ability to overcome adversities in the industry
- Solid experience using CargoWise1 system
- International & Local Transport experience
- Extensive team leadership experience with demonstrated effectiveness in team engagement, cultural development, and process improvement
- Ability to build and maintain relationships with external and internal stakeholders

**What you’ll love when you join us**:

- **Sustainability**: Contribute to sustainability initiatives that make a difference.
- **Supportive Environment**: Be part of a team that values safety, respect, and collaboration.
- **Career Growth**: Opportunities for further training and career advancement within the company
- Ready to make a difference? and be a key player in shaping our future _

**You will be required to meet Visy’s employment criteria which will include a criminal history check**

**Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.**

**Advertised**: 14 Oct 2024 AUS Eastern Daylight Time
**Applications close**: 11 Nov 2024 AUS Eastern Daylight Time

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