Subject Matter Expert

15 hours ago

Melbourne, Australia dnata Full time

When acting in the role of SME your responsibility is in addition to your current role. You will be supporting the training team by delivering content specific training programmes in accordance with the guidelines provided by the Ramp & Baggage Training Manager.

**Position Overview**:
**Communication**
- Provide feedback on training processes, materials and assist in developing new material/resources.
- Build and maintain rapport with both new and existing team members.

**Training**
- Ensure all SME Training is conducted as required in a professional manner in accordance with local port requirements and dnata National Curriculum, utilising only approved training resources, as directed by the Ramp & Baggage Training Manager
- Conduct classroom and on the job training and carry out competency assessment as directed by the Ramp & Baggage Training Manager
- Ensure dnata training standards are upheld throughout the conduct of training and evaluate upon completion.
- Ensure that all required training documentation is completed and submitted in accordance with dnata National Curriculum and airline customer requirements.

**Compliance**
- SMEs are to liaise with the training team when conducting training to ensure requirements are compliant, airline customer specific and all materials are current.
- Ability to hold a current ASIC.
- Must hold a current VIC drivers’ licence.

**Selection Criteria**:

- Ability and willingness to deliver dnata training and assessment as per curriculum requirements.
- Ability to contribute to follow and provide feedback on training plans.
- Complete dnata’s internal Subject Matter Course and complete assessment

**Please note all EOI’s close within seven (7) days of opening.

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