Customer Service Officer

6 days ago

Maroochydore, Australia Lendlease Full time

Lendlease is one of the world’s leading property and infrastructure groups. Our vision is to create the best places not just for our clients and communities, but especially for our employees._
- In Australia, we have over 40 years’ experience in constructing, developing and managing Australian shopping centres, Lendlease is a retail industry leader. Our fully integrated, end to end property business, offers a truly unique platform for all stakeholders._

Based at our Sunshine Plaza shopping centre in Maroochydore, we are looking for a Customer Service Officer to join the Centre Management Team. This is a part time position with variable hours available.
_Sunshine Plaza_ is the largest shopping centre on the
_Sunshine Coast_ in Queensland and has been servicing the local region since 1994

The Customer Service Officer represents the face of our Centre and plays a critical role in providing an exceptional customer experience for our customers. This role acts as a key liaison between the Centre Management, the Customer Service Team and our customers, including both our shoppers & retailers.

You will be an exceptional communicator who has strong customer service skills. Your duties will encompass a wide variety of ad hoc administration, sales and marketing activities, as well as being the first point of contact for the majority of our Customers.

In order to be successful in this role, you will have broad knowledge of customer service principles; specific knowledge within retail asset management, marketing or administration is not essential but highly desirable. You will also demonstrate exceptional communication and stakeholder management skills.

To find out more about us and to explore all other opportunities, visit

We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.

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