Associate Director Strategic Commercial

**Associate Director Strategic**Commercial**
- ** Employment Type**: Ongoing
- ** Location**: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)
- ** Grade**: Clerk 11/12
- ** Salary Range**: $145,378 - 168,130 p.a. base salary dependent on experience, plus 11.5% superannuation.

**Who we are**

The Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

Government Technology Platforms (GTP) forms part of Digital NSW and delivers core and common digital capabilities and infrastructure solutions including cross sector leadership across NSW Government underpinned by the Digital Government Strategy.

**The opportunity**

In this role, you will provide leadership and direction across the end-to-end commercial process for all-of-government digital platforms including procurement, vendor and contract management, and supporting the broader team’s budget planning, pricing and cost recovery operations, ensuring value for money and delivery of efficient services to enable the achievement of wider NSW Government objectives. You will engage and develop strategic partnerships with vendors, industry and internal stakeholders to maximise opportunities for collaboration and digital product optimisation.

**Day to Day**Responsibilities**- People leadership for immediate team and broader directorate, actively participating in Value & Portfolio Management leadership-
Operate laterally to support directorate, GTP leaders and represent Director Commercial as required including providing expert, actionable advice to senior leadersLead and manage the end-to-end procurement process, ensuring compliance with NSW Government policies and maximising value for moneyEngage with vendors and industry partners to develop strategic partnerships and optimise digital product offerings.Oversee contract management, including negotiations and compliance monitoring, to secure optimal outcomes for the organisation.Support budget planning, pricing strategies, and cost recovery operations to ensure financial sustainability and alignment with government objectives.- Collaborate with internal stakeholders to drive continuous improvement in commercial processes and mitigate risks.

**What you will bring to this role**- Demonstrated experience in leading a large multi-disciplinary team in a service delivery environment while developing and operationalising commercial processes, including strategic sourcing and procurement, to align with organisational and NSW government objectives.-
Experience in leading and representing the team as a delegate for senior leadership to promote initiatives that enhance the value of government platforms, products, and servicesExperience in designing and implementing long-term strategies to ensure service continuity aligned with platform requirements and budget, facilitating improvements in the commercial process and minimising riskDemonstrated experience in leading contract negotiations for large-scale digital platforms to establish a consistent approach, ensure compliance, and optimise outcomes for the organisation and stakeholdersKnowledge and practical experience in managing significant budgets encompassing expense and revenue with exposure to government funding principles, cost centre management and finance practices- Demonstrated experience in providing specialist expertise and strategic leadership in high-value commercial matters related to all-of-government digital platforms to maximise value and outcomes.

**Essential**experience**- Procurement, finance and pricing experience including demonstrated ability to be an SME on government digital commercial operations- Significant experience in building effect networks and mutually beneficial partnerships- Knowledge and certifications in SAFe are preferred including understanding of participatory budgeting principles

**AI**Statement**

**To Apply**

**Question 1**: Can you please provide an example of high value or complex tender processes that you have managed through to managing vendor and contract. Please describe your role and detail the key challenges you faced in managing these processes.

**Question 2**:Describe a situation where there has been some form of conflict in your work group that has had a negative impact upon the group’s ability to work effectively. How did you deal with it? What was the outcome?

Salary Grade 11/12, with the base salary for this role starting at $145378 base plus superannuation

Click Here to access the Role Description.

**Closing Date: Tuesday 25th of February at 9:59am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across