Trainee Counter Staff

We are looking for a highly motivated and customer-focused trainee retail assistant for our Post (LPO)/Tatts outlet in Knoxfield.

**Key Responsibilities**:

- Performing customer sales and service transactions
- Accepting mail items for lodgement, and accurately assessing any applicable charges
- Assist with stock management and setting up visual merchandising
- Ability to work under pressure during busy periods
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Building rewarding relationships with customers by understanding their needs
- Preparing outward mail for dispatch through - including presentation and the cancelling of stamps
- Assisting with administrative duties such as stocktaking and record maintenance
- Maintaining commitment to Australia Post’s Occupational Health and Safety standards.

**Requirements**:

- Excellent Attention to Detail: Display meticulous attention to detail when sorting mail and processing transactions.
- Strong Communication Skills: Communicate effectively with customers and team members, ensuring a positive and helpful experience.
- Ability to Prioritise: Manage time efficiently to handle multiple tasks and meet deadlines.
- Motivated and keen learner.
- Physically fit to lift up and stand for extended periods.
- Reliability: Demonstrate punctuality and commitment to consistently deliver exceptional service.
- Retail experience (preferred but not necessary).
- Be flexible to work 6-day rotating roster.

**Job Type**: Casual

**Job Types**: Part-time, Casual

Pay: From $20.00 per hour

Expected hours: No less than 12 per week

Work Location: In person