Commissioning & Planning Officer

**Department of Communities and Justice**

**Commissioning & Planning Officer**

**Location - Newcastle and Central Coast**
**Full-time Temporary opportunity (up to 12 months)**

**Part-time and Job share opportunities welcome**

**Grade 7/8 - $106,025 - $117,363 p.a. + Super**

**What you’ll do**

Facilitate engagement with the sector and communities to implement, improve and manage the local supply of services, whilst building collaborative relationships with providers and developing avenues for contract management that directly contribute to better outcomes for individuals, families, and communities.

**Essential requirements of the role**
- Tertiary qualifications in a related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development
- Working with Children Check
- Current driver’s licence

**What we are looking for**

Experience working with non-government organisations and government agencies on the development and implementation of service delivery and social policy
- Experience working with, supporting and addressing the cycle of disadvantage and risk of harm experienced by a number of our primary and prioritised clients; including Aboriginal Children, their families and communities; and children and families from Non-English-Speaking Backgrounds and diverse cultural groups
- Experience and knowledge of one or more of the funded programs Permanency Support Program, Family Preservation, Specialist Homelessness Services, of Domestic and Family Violence, and/or Targeted Earlier Intervention Services
- Ability to work independently and manage your own work. Including working both independently and within a team environment
- Ability to establish and maintain relationships with internal and external stakeholders
- A commitment to a culture of teamwork, excellence and continuous improvement
- Client service skills with an empathic approach to clients
- A strong commitment to customer service
- Computer and systems competency
- Sound research and analysis skills to support evidence-based decisions

**What we offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Flexible work practices (office and home workplace opportunities), including part-time and job share arrangements
- Attractive base salary range **$**106,025 - $117,363 p.a. plus employer's contribution to superannuation and annual leave loading
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Download the role description

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role by addressing the two questions below; as well as an up-to-date résumé outlining your most current line manager (maximum 5 pages).

**Question 1 (**Capability Assessed)**: Influence and Negotiate, Deliver Results)

Describe a time where you have managed a formal complaint, made in relation to a particular project, program, or service provider you managed.
- What steps did you undertake to manage the complaint?
- How did you manage the complex negotiation?
- What was the outcome?

**Question 2 (**Capability Assessed)**: Think and Solve Problems, Procurement and Contract Management, Customer Service)

DCJ implements changes and reforms rapidly, as is consistent with working within a Government environment. The Permanency Support Program reform is always changing to ensure children in OOHC have the best opportunity for permanency.
- Demonstrate an example of when you have had to support both internal and external stakeholders to maintain standards of quality service delivery in line with best practice, service guidelines and accreditation, and client centred practice?
- What was your approach in managing this change?
- What was the outcome?

**Got a question?**

**Inclusion and Diversity lie at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

**_Thank you for your inte