Application Support Analyst

4 days ago

Carlton, Australia Save the Children Australia Full time

**Save the Children is no ordinary not-for-profit.**

We are ambitious, creative, and outspoken. We stand up for children’s rights. We want all children to be educated, healthy and live a life free from violence. We run programs in Australia and overseas and, if there is a disaster - like an earthquake, drought, or conflict - we are there on the ground.

**Where you come in**:

- You will make an impact by:_
- Performing in-depth analysis to establish root causes of incidents and problems
- Effectively managing system performance and uptime, ensuring our users can access our systems anytime, anywhere
- Developing, documenting, and implementing changes based on requests for change, following change control procedures
- Conduct system testing for changes, such as upgrades, or new functionality
- Supporting end user training delivery to help the business leverage value from our systems

**Does this sound like you?**

You have an exceptional customer service focus and a natural ability to build rapport with a diverse range of people. You can quickly understand support requirements, identify root causes, problem-solve, and take initiative in complex environments. You have a solution-focused mentality and are always looking for opportunities to improve systems and processes to drive efficiencies and value.
- This role requires:_
- Demonstrated experience providing both technical and functional support to a wide range of stakeholders
- Cloud experience ideally in Azure and automation or AWS (Amazon Web Services)
- Experience with service management tools and coordinate service requests as assigned from the Service Management process
- A strong ability to communicate effectively with both technical resources and end user community
- Familiar with ITIL foundations and experience prioritising backlogs

**Working at Save the Children is more than just a job.**

It is the feeling of knowing that your work is contributing to making the world a better place for children and working with others who feel the same. In addition to a connection to social causes, you will have access to:

- Friendly and flexible work environment
- Agile work environment including working from home
- Child and pet friendly work environment
- Full salary packaging benefits (please use this link to see how much this benefit could mean to you)

For more information regarding our employee benefits, please follow this link.

**Sound interesting?**

We would love to hear from you. Submit your cover letter and resume by clicking on the ‘Apply’ button below.

**Applications close: Thursday 25**th** August, 4pm AEST**

Position Description - **Application Suppor**t Analyst**
- Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation. Successful applicants are required to provide evidence of vaccination against COVID-19, or proof of medical exemption._
- Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding _here_._

  • Solution Analyst

    1 week ago

    Carlton, Australia Opasa Pty Ltd Full time

    **About Company** Opasa is a technology services company based in Melbourne, VIC, focused on enhancing technology capabilities to drive business value, innovation, and growth. The company provides services in key areas such as Data/AI, Cloud, Cyber Security, and Digitization of customer journeys and business processes. Opasa is known for its expertise in...

  • Solution Analyst

    6 days ago

    Carlton, Australia Opasa Pty Ltd Full time

    **About Company** Opasa is a technology services company based in Melbourne, VIC, focused on enhancing technology capabilities to drive business value, innovation, and growth. The company provides services in key areas such as Data/AI, Cloud, Cyber Security, and Digitization of customer journeys and business processes. Opasa is known for its expertise in...

  • Test Analyst with strong Utilities experience

    7 days ago

    Carlton, Victoria, Australia XPT Software Australia Full time $104,000 - $130,878 per year

    Test Analyst with strong Utilities experience (at least 3 yrs Mandatory) and preferably in Electricity/Gas domainsIntermediate SQL SkillsUnderstanding of NMI/MIRN Lifecycles , Meters, Billing conceptsPreferable prior experience with Gentrack application.Ability to work independently without much supervision.Requirement Analysis, Writing Test cases and...

  • Disability Support Worker

    22 hours ago

    Carlton, Australia SIA SUPPORT SERVICES Full time

    **Join Our Team as a Disability Support Worker in Carlton, VIC 3053!** **SIA Support Services** is looking for a caring and dedicated **Female Disability Support Worker** to start immediately! **Why Join Us?** - Make a positive impact in the lives of children and individuals with disabilities. - Enjoy a supportive and inclusive work environment. -...

  • Senior Analyst

    7 days ago

    Carlton, Victoria, Australia Vocus Full time $90,000 - $120,000 per year

    Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join usAt Vocus, we do...

  • Investment Analyst

    7 days ago

    Carlton, Victoria, Australia Praemium Full time $90,000 - $120,000 per year

    About UsFounded in 2001, we set out to simplify the complexities of wealth management. We support leading institutions and private wealth firms with cutting-edge technology and outstanding service. We offer the only fully integrated investment platform that enables comprehensive management of an investor's entire portfolio in one place. Join us on our...

  • Tent Technician

    4 days ago

    Carlton, Australia Show Support Pty Ltd Full time

    **SHOW SUPPORT WANTS TENT TECHNICIANS!** World renowned Acrobatic Circus is coming to Melbourne this March! **Qualifications and Attributes**: Experience in erecting tents and structures Manual physical work and heavy lifting Able to lead small teams of workers Steel cap boots and other PPE Experience setting up events is preferable Experience with basic...

  • Sitecore Developer

    7 days ago

    Carlton, Victoria, Australia MUFG Pension & Market Services Full time $90,000 - $120,000 per year

    Empower digital experiences for millions of Australians.Join our high-performing Digital team at MUFG Pension and Market Services (Retirement Solutions business), supporting Australia's most significant superannuation funds. We deliver exceptional member experiences through sophisticated Sitecore-based portals—and we're looking for a Sitecore Analyst to...

  • Leadership Support

    6 days ago

    Carlton, Australia Gowrie Victoria Full time

    Support our Educators and share professional learning across the team. Work for an organisation that champions quality early learning. Permanent, full-time role working for a values-based not-for-profit Competitive above award rate salary + super + benefits Carlton location (located at our Carlton Learning Precinct service) Operating for over 80 years,...

  • Support Worker

    2 weeks ago

    Carlton, Australia Omni-Care Full time

    **Looking for a job where you’re truly appreciated and can make a real difference every day?** Join **Omni-Care** — where you are valued just as much as the **care** you give. We are currently seeking skilled **compassionate**, and **reliable** Support Workers to provide in-home support to elderly Australians in **Carlton** and surrounding...