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Policy Specialist

2 weeks ago

Melbourne City Centre, Australia EML Full time

**Policy Specialist**:
VIC - Melbourne CBD Workers Compensation Full Time

**WHY EML?**

At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Annual tenure and performance-based recognition rewards
- Comprehensive learning and development opportunities to help you reach your full potential
- Support and counselling services with work or personal matters through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Up to 16 weeks Paid Parental Leave, plus super

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**THE OPPORTUNITY**

As part of our diverse team based in Melbourne, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to assist employers with understanding the premium system; premium obligations and SCE’s used in Premium calculation and the premium incentive framework to improve performance. You will also effectively manage and process all policy related information.

**YOUR RESPONSIBILITIES**
- Pro-actively manage the Agent's debtors by controlling the value, number, age, and proportion of outstanding premium
- Comprehend the legislative framework for WorkSafe insurance including policy creation and maintenance as well as premium collection and the framework for legal debt recovery action
- Ensure all communication with WorkSafe is in accordance with EML’s Communication Policy

**ABOUT YOU**
- An understanding of the relevant statutory acts and associated regulations and guidelines associated with Premium and Policy
- Strong client focus with strong relationship building, negotiation and influencing skills
- High attention to detail and analytical, organisational skills
- Ability to prioritise and work to deadlines with competing priorities
- Effective written and verbal communication skills and strong computer literacy
- Understanding of financial concepts