Schemes and Facilities Lead, Financial Lines

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At AIG, we are reimagining the way we help customers to manage risk. Join us as a Schemes & Facilities Lead to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Underwriting
Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague - empowering our people to grow as insurance professionals and add more value to our customers and AIG.
How you will create an impact
Reporting to the Head of Financial Lines Australia, you will contribute to the growth and profit of the schemes and facilities portfolio within Financial Lines by underwriting new and renewal scheme business, developing and maintaining relationships with existing and new brokers, ensure visibility of AIG in the market and execute agreed strategies.
**Key accountabilities will include but not limited to**:
Management of Financial Lines business across Professional Indemnity, Management Liability and Cyber products for the schemes and facilities.
Mentoring and training of direct report underwriter who assists in the process all new and renewal business in accordance with underwriting guidelines, relevant underwriting authority and AIG principles.
Handle all underwriting referrals from schemes and facilities underwriting team members
Develop a pipeline of target delegated underwriting authority arrangements and ensure these are placed in the CRM tool (Salesforce)
Monitor progress against budget and manage monthly forecasting
Manage the onboarding of new delegated underwriting authority arrangements
Assist in the implementation of the Commercial Strategy for Financial Lines
Maintain accurate underwriting guidelines, registers and records to contribute to management reporting and timely service
Providing training to DUA’s for Underwriting Guidelines and any updates to Underwriting Guidelines.
Manage scheme compliance, binder agreements, audits, and work with our Professional Indemnity, Management Liability and Cyber Liability Product Leads.
Perform annual audits and monthly bordereau checks for all delegated authority arrangements as per the global DUA framework
Manage monthly governance meetings with all delegated authority partners
Ensure the maintenance/development of solid working relationships with existing/new producing brokers including embedding improvements into current delegated authority arrangements
Work with all business stakeholders to perform an annual reviews of delegated authority arrangements and submit a DUA renewal to International Financial Lines via the global ‘programs’ process
Work with actuarial to ensure the profitability of delegated authority arrangements and ongoing pricing improvements within each arrangement
Work with operations and delegated authority partners to improve data with bordereau’s being sent to AIG and improving the process for bordereau data escalations
Manage all FAC RI placements and sanctions screening exemptions that are required for DUAs in the portfolio
Review all claims declinature notices and work with claims department with respect to request for documentation from DUA partners
Manage all marketing and webinar opportunities for our DUA partners
Work with AIG’s analytics team to improve Power BI reporting for the DUA portfolio including claims listing/portfolio management reporting and ensure data integrity is maintained
What you’ll need to succeed
Proven track record demonstrating strong sales skills together with a solid understanding of brokerage market as you will be a key point of contact for our broker panel
Analytical skills are required to manage the profitability of brokers in conjunction with the Financial Lines management and existing professional relationships with brokers would be beneficial
Proven track record in managing and developing broker relationships, highly collaborative approach and excellent communication & presentation skills
Essential time management skills, scheduling visitations, multitasking, strategic planning, goal setting.
Mentoring and uplifting skills involving guiding, supporting, and inspiring others to grow and reach their potential.
Insurance qualifications (ANZIIF Senior Associate or equivalent) and financial lines experience would be highly regarded
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what