Field Tech Analyst

4 days ago

Sydney, Australia NTT DATA Full time

**Req ID**: 313614

We are currently seeking a Field Tech Analyst -Winows OS to join our team in Sydney, Tasmania (AU-TAS), Australia (AU).

**Job role & responsibilities**:

- This is often a college graduate who is entering the workforce in their field of study.
- They handle detailed problems which require standard solutions.
- They receive general direction from their supervisor, are assigned deliverables and may be part of a team.
- Performs troubleshooting parts replacement, system upgrades, advanced deployment, and repair on desktops / notebooks/ printers.
- Uses advanced tools /technical knowledge to remediate client problems and conduct scheduled installations.
- Provides technical feedback on technical process issues to improve overall service delivery.
- May act as team lead at times and coach team members.

**Job Requirement**:

- Typically requires 3-5 years relevant experience.
- Undergraduate degree or equivalent combination of education and work experience.
- Proficient in Windows operating system environment.
- Knowledge of Linux/Unix operating systems may be required.
- Strong client service skills.
- Ability to physically perform general office requirements.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- Travel including overnight domestic or international trips may be required.

**About NTT DATA

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