Customer Solutions Consultant

1 week ago

Brisbane, Australia Red Energy Full time

**Customer Solutions Consultant**
As Customer Solutions Consultant with Red Energy you are our first point of contact for all of our existing customers. You will talk to customers over the phone, assess their needs and provide a resolution while giving exceptional customer service.

Call types can include taking payments, account enquiries and general billing enquiries.

We're offering permanent FULL TIME WORK FROM HOME opportunities, working on a rotating roster between the hours of 8:00am - 8:30pm Monday to Friday, and currently 1 in 4 Saturdays between 9:00am - 5:30pm with a day off during that week.

**You will need**:

- Strong customer service experience
- A strong customer focus and great communication skills
- Ability to multitask and problem solve
- A willingness to learn, develop and self motivate
- Confidence in learning new technologies and navigating computer systems

**The Perks**:

- Paid, online training
- Permanent FULL TIME working from home
- 6 monthly salary review + opportunity to earn a KPI based bonus on top of your salary
- Employee discounts off your electricity and gas bills
- Up to 8 weeks of annual leave each year
- Yearly awards celebrations to honor our team and individual success
- Career growth opportunities - many of our managers started in this exact role

**About Us**:
We are passionate about providing award-winning customer service to over 1.3 million of our customers across the country. Owned by the mighty Snowy Hydro, we are 100% Australian owned which our customers love us for. We continue to win award after award for our service to our customers - 13 consecutive Canstar Blue Awards for best overall customer satisfaction amongst Victorian electricity providers to be precise

Job Reference: RED00101229

  • Customer Solutions Consultant

    2 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    Ongoing temporary roles as customer solutions consultant, flexible Hybrid WFH model **Your new company** Our client is a Private Sector Authority who are searching for Customer Solutions Consultant to join the Contact Centre in Enoggera. This role will provide customer service support to our internal and external stakeholders. The role offers hybrid...

  • Customer Solutions Consultant

    1 week ago

    Brisbane, Australia Downer Group Full time

    We have a fantastic opportunity for a Customer Solutions Consultant to join our inclusive Downer Defence Contact Centre, located in Enoggera however work from home model available! You will be required to provide customer service support to our internal and external stakeholders, across the Defence EMOS Contract in the delivery of Base Services. This role...

  • Solutions Consultant

    3 weeks ago

    Brisbane, Queensland, Australia Hitachi Energy Full time

    Join to apply for the Solutions Consultant - ETRM role at Hitachi Energy1 day ago Be among the first 25 applicants Join to apply for the Solutions Consultant - ETRM role at Hitachi Energy Get AI-powered advice on this job and more exclusive features.The Opportunity As a solutions consultant, you will have the main responsibility of contributing to pre-sales/...

  • Solution Consultant

    4 weeks ago

    Brisbane, Queensland, Australia Zudello Full time

    1 day ago Be among the first 25 applicantsEmployment Type: Full-time, PermanentWorking Rights: Australian citizens and permanent residents onlyZudello is a leading AI FinOps Automation Platform that transforms how businesses manage their financial operations. We help companies streamline their business processes, eliminate manual tasks, and gain real-time...

  • Solution Consultant

    4 weeks ago

    Brisbane, Queensland, Australia Zudello Full time

    1 day ago Be among the first 25 applicantsEmployment Type: Full-time, PermanentWorking Rights: Australian citizens and permanent residents onlyZudello is a leading AI FinOps Automation Platform that transforms how businesses manage their financial operations. We help companies streamline their business processes, eliminate manual tasks, and gain real-time...

  • Solutions Consultant

    3 weeks ago

    Brisbane, Queensland, Australia Hitachi Energy Full time

    Join to apply for the Solutions Consultant - ETRM role at Hitachi Energy1 day ago Be among the first 25 applicantsJoin to apply for the Solutions Consultant - ETRM role at Hitachi EnergyGet AI-powered advice on this job and more exclusive features.The OpportunityAs a solutions consultant, you will have the main responsibility of contributing to pre-sales/...

  • Solution Consultant

    2 weeks ago

    Brisbane, Australia NICE Systems Full time

    At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you. NICE, the market leader in cloud-based contact...

  • Principal Solution Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Genesys Full time

    Join to apply for the Principal Solution Consultant role at Genesys 11 hours ago Be among the first 25 applicants Join to apply for the Principal Solution Consultant role at Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.Through Genesys Cloud,...

  • Solutions Consultant for Industrial Print Solutions

    1 week ago

    Brisbane, Australia Hewlett Packard Full time

    **HP** is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives. **We are looking for visionaries,...

  • Solutions Consultant

    5 days ago

    Brisbane, Australia Global Payments, Inc. Full time

    Solutions Consultant Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and...