Parts Assistant

2 days ago

Campbelltown, Australia Peter Warren Automotive Holdings Full time

**Macarthur Automotive** is part of Peter Warren Automotive Holdings, one of Australia’s largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. Representing some of the finest vehicle brands in the world, we cover all aspects of vehicle ownership. With 2400 employees across NSW, VIC, and QLD, we are committed to developing career paths for all our staff.

**About the Role**:
We are seeking a motivated and enthusiastic **Parts Interpreter** **Assistant** to join our team and work primarily from our Campbelltown Dealerships. The successful applicant will have a positive can-do attitude and a willingness to learn.

**The position will involve the following**:

- Liaise with customers to assist with Spare Parts and Accessories enquiries
- Use of Manufacturer EPC (Electronic Parts Catalogue) to determine required parts.
- Use of online Manufacturer’s portal to locate and source parts.
- Processing of Customer orders and/or quotes through the DMS system (ERA)
- Assist with stock checking and order processing
- Working as part of a team to provide & maintain a high level standard of customer service
- Experience with parts or the automotive industry preferred, or an eagerness to learn
- Exceptional interpersonal and customer service skills
- Good computer skills and basic knowledge of Microsoft Excel, Word & Outlook
- Ability to work well under pressure

**Benefits**:

- Employee Assistance Program (EAP)
- Training Pathway and Growth opportunities provided
- Join a group that continues to grow and expand in the Auto industry
- Supportive environment with ongoing feedback and guidance
- Discounted Bupa Private Health Insurance
- Exclusive discounts with our Samsung Partnership Program
- Discounted Gym memberships

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