Store Manager

4 days ago

Ferntree Gully, Australia Retailworld Resourcing Full time

Monday - Friday roster with no late nights
- Be a part of the best-known and most respected animal welfare organisation.
- Generous discount on products and services, including Royal Canin, Hush Puppies

**Our Client**

Our client is a non-government, community-based, not-for-profit organisation whose vision is ‘ending cruelty to all animals’. Our client are Victoria’s best-known and most respected animal welfare organisation.

The organisation’s purpose is to work with the community to achieve outstanding animal welfare through education, advocacy, and animal care and protection.

**About You**
- Previous experience in a retail, leadership role is essential, including experience in retail operations, building relationships with internal and external stakeholders and regular reporting responsibilities.
- Ability to manage, lead and develop a team of volunteers to the highest levels of performance and engagement.
- Provide leadership and support in the management of the Op Shop’s operations including overseeing pricing, maximising profitability and achieving sales targets.
- Provide a high level of service to customers to resolve customer queries and complaints, and ensure RSPCA Victoria is represented positively in the local community.
- Lead the provision of effective and efficient stock management, visual merchandising and high-level retail operations to contribute to the profitability and sustainability of the Op Shop.
- Provide support to the Op Shop Network Coordinator in the improvement of internal processes and procedures to maximise efficiency and improve profitability and performance of the Op Shops.
- Partner with People and Culture team to manage the recruitment, induction, performance management, reward and recognition, communications and termination processes for volunteers.

**What We Offer**
- Fantastic work-life balance - No late nights and closed on public holidays
- A broad range of leave entitlements, including annual leave, personal leave, additional leave (6 days per year pro-rata), purchased leave, paid parental leave, study leave and paid family and domestic violence leave.
- Recognised by Mental Health First Aid Australia, as a skilled workplace - Access to a range of mental health and wellbeing supportive initiatives, including confidential counselling services and education programs
- Generous discount on products and services, including Royal Canin, Hush Puppies footwear and RSPCA Victoria retail and vet clinic products and services
- Salary packaging and novated lease arrangements on offer with leading provider, Maxxia.
- Access to a range of learning and development opportunities that will benefit and support you in your role.

**Requirements for this role**:

- Current and valid Victorian Driver’s Licence
- Willingness to obtain a National Police Check
- Valid Employee Working With Children’s Check.
- Current and valid COVID-19 vaccination (primary course) records, unless a medical exemption applies

**Annalyn** on
**(03) 9666 1590 :)

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