Team Leader

**Team Leader - Complex Care**

**$40.00 Per Hour Base Rate**

**About Us**

Real Community Services was established in January 2006 and now provides thousands of personal support hours per week to hundreds of people with a disability such as mental health, acquired brain injury or neurological conditions by focusing on empowering and improving their lifestyles.

At Real Community Services (RCS) we provide, quality services to people living with a disability within an in-home or community setting. With a brilliant team across Sunshine Coast, Greater Brisbane, Ipswich, and the Gold Coast, we are there to help our Participants to achieve their goals to live a fulfilling life. Real Community Services deliver supports by embracing the values of diligence, respect, and innovation.

**About the Role**

We are looking for an Experienced Team Leader to join our team to support a Complex Care Participant based in Gympie.

**As a Team Leader your duties include (but are not limited to)**:

- Support and Promote the Participants physical, emotional and intellectual wellbeing
- Develop, implement and oversee individualized care and support plans for participants with complex medical, behavioural or psychosocial needs.
- Utilise advanced communication skills to maintain detailed clinical records, write comprehensive case notes, incident reports, and risk assessments.
- Engage with Participant’s Key Stakeholders and report to Support Facilitator on Participant and Staff Needs
- Provide specialized support for Participants with complex needs in all aspects of daily living including but not restricted to;
- Personal care (eating, bathing, toileting, bowel therapy, dressing, grooming, getting in and out of bed and moving about the house) Advanced personal care (e.g. PEG feeding, catheter care, ventilator management)
- Domestic support; In home support
- Social/community support, communication support and transportation
- Behaviour support and de-escalation as well as mental health interventions
- Pain management, mobility assistance and manual handling
- Complex medication administration.
- Work within the principles of Social Role Valorisation, Active Support and Person-Centred Approach. Writing and Submitting Reports (including incident reports) on a regular basis to stakeholders in alignment with care plan or goals.
- Conducting Team meetings internally and with broader RCS Teams e.g Operation Management, HR and Accounts.
- Maintenance of Household Inventory and tasks e.g Monthly Cleaning tasks, Grocery Lists and Medical Inventory

**Skills & Attributes**:

- Ability to establish rapport with Staff, Participants and Stakeholders
- Demonstrated experience delivering strong Leadership Skills including Supporting and Providing guidance to Staff in a challenging/ complex dynamic environment.
- Ability to adapt and problem solve through challenging situations
- Ability to work autonomously and take initiative
- Awareness and demonstrated understanding of; NDIS Practice Standards, NDIS Code of Conduct, Person Centred Approach and Active Support

**Qualification Requirements**:

- Qualification in Disability/ Community Services/ Nursing (Minimum Certificate III) (Essential)
- And/ Or Extensive industry experience (Essential)
- Must Have Own Vehicle and Drivers Licence (Essential)
- Current Paid Blue Card & NDIS Worker Screening (or willing to obtain)
- Current First Aid & CPR Certificate (or willing to obtain
- NDIS ‘Worker Orientation’ Module (or willing to obtain before employment)
- Full Australian Working rights
- Smart Phone with Internet Access
- Evidence of Current Flu Vaccination (participant required) (desirable)

**Clients Supports Needs**:
**What we can offer you**:

- Opportunities to undertake training when needed
- Ongoing support from your Primary Facilitator
- Great team culture
- Annually training opportunities to foster your continuous learning

**Please Note: Only shortlisted applicants will be contacted.