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Cso - Tennis Centre

2 weeks ago

St Lucia, Australia UQ Sport Full time

**Customer Service Officer - Tennis Centre**:
**UQ SPORT**:
At UQ Sport, it’s our vision to be Australia’s number one sporting university and our mission to deliver exceptional sporting opportunities for The University of Queensland (UQ) Community. We’re Queensland’s largest multi-sport facility and have Athletics, Aquatic, Tennis and Fitness Centres, as well as grass and synthetics playing fields, indoor and outdoor multi-sport courts, function spaces and retail outlets. Our memberships base spans over 4,000 customers, with a further 7,000 people actively involved across UQ’s 35+ sporting clubs.

We’re firm believers that work shouldn’t be dull and boring Our team is passionate about creating an awesome culture that promotes work-life balance, health and wellbeing, personal and professional growth, and most importantly, fun

Our staff are proud to work at UQ Sport, and it shows in the exceptional work we do. Our not-for-profit organisation delivers almost 400 diverse programs to UQ students, staff and alumni, as well as the general public, across the University’s St Lucia and Gatton campuses.

**ABOUT THIS OPPORTUNITY**:
**In this role you will**:

- Be dedicated to excellent customer service
- Provide information about UQ Sport products and services
- Operate point of sale for retial and food and beverage services
- Open/Close facilities ensuring they are clean, safe and presented to the highest standards
- Provide basic administrative duties to the Tennis Centre staff

**To be successful in this role you will**:

- Have previous experience in Customer Service experience
- Have previous work experience in a tennis center - highly desirable
- Be highly motivated, outgoing and energetic with excellent communication skills.
- Hold current first aid and CPR certification
- Have a valid Blue Card

**WORK PERKS**:

- A friendly work environment that produces amazing teamwork
- FREE access to all UQ Sport venues (T’s & C’s apply)
- FREE entry to group fitness programs (T’s & C’s apply)
- Discounts on a range of food, beverage and apparel items from UQ Sport retail outlets
- Access to the Employee Assistance Program (EAP)

**HOW TO APPLY**:
To view the PD for this role - Click here

**Our Benefits**:
Round here, we’re all about building a bangin’ culture that encourages work-life balance, flexibility, wellbeing, and self-discovery.

We’re passionate about offering work perks that really matter - adaptable work arrangements, free health and fitness, better-than-the-norm entitlements, tailored learning opportunities, product discounts, and more
- Work-Life Balance
- Health & Wellbeing
- Learning & Development
- Fun Stuff & Free Stuff
- Lifestyle Perks

**Work-Life Balance**:
**Work-life balance**:

- 35 hour work week with flexible arrangements to suit your lifestyle
- Paid Parental Leave for both primary and secondary caregivers, with the option to receive half pay and extend your leave
- Additional paid leave between Christmas and New Year
- A day off for your Birthday

**Health & Wellbeing**:
**Health & Wellbeing**:

- FREE Gold (St Lucia) or All Access (Gatton) Membership for all employees, plus one (1) nominated additional person for permanent staff
- FREE professional, confidential coaching and support for you and your eligible family members through our Employee Assistance Program

**Learning & Development**:
**Learning & Development**:

- Admittance to a wide variety of training & personal development workshops
- Up to four (4) days’ Study Leave per year
- Access to a comprehensive online learning & development platform
- Renewal payments for role-essential qualifications and professional memberships

**Fun Stuff & Free Stuff**:
**Discounts & Free Stuff**:

- Salary packaging available on novated leasing, everyday purchases, holiday accommodation and more
- Discounts on full-priced Pro Shop & UQ Shop stock, as well as food and beverages across all UQ Sport venues and managed cafés
- Discounted UQ Community rate on individual program enrolments, including Social Sport
- Additional income opportunities, including casual hours for permanent staff, and work across multiple venues
- Automatic acceptance into UQ Sport’s Income Protection Insurance Group Policy for eligible employees, of which we pay 100% of your premium

**Lifestyle Perks**:
**Lifestyle Perks**:

- 13 weeks’ Long Service Leave entitlement after 10 years’ continuous service (above the Queensland Government requirement, with option to take one (1) week between 7-10 years’ continuous service
- Additional Compassionate Leave (3 days per occasion)
- Community Service Leave, allowing employees to assist with critical incidents in the community
- Access to 6-12 months’ unpaid Lifestyle Leave after three (3) years’ continuous service for purposes including overseas travel, and full-time study relevant to current role
- 17.5% Annual Leave loading - The choice is yours to convert into extra leave days or cas