Customer Service Officer

4 days ago

Melbourne Northern Suburbs, Australia HAYS Full time

Full-time permanent opportunity |$59,000| Work for a global organisation

Seeking a Customer Service Professional to join and friendly team at a global organisation

Your new company

This a well-known company, that is highly respected in their market. Their success and high-quality service has lead their business to grow and become international business. They offer a world class working environment and due market growth a permanent Customer Service representative opportunity has become available.

Your new role

Your new role will be to manage customer expectations whilst ensuring the Company’s requirements for profitability, efficiency and safety are maintained. Tasks include:

- Responsible for domestic and export customer base including end to end documentation processes.
- Timely and accurate order entries, processing of invoices and credits ensuring customer service is maintained. Proactively advises customers of any impending delivery issues and devises strategies to minimize adverse customer adverse customer reaction
- Coordinate sales orders with the inventory and dispatch teams ensuring orders are delivered according to customer requirements.
- Resolve customer issues timely and effectively.
- Knowledge and understanding of customer trade agreements, ensure pricing and discounting hierarchy adherence.
- Ensure customer credit requests are investigated and processed timely and in accordance with the company Credit Policy and Procedure.

What you'll need to succeed
- Customer Service and Contact Centre Experience
- Excellent interpersonal, communication and negotiation skills, including telephone manner.
- Ideally have experience dealing with products (tangible goods)
- Computer literate - Microsoft Outlook, Microsoft Office (Excel, Word)
- Experience in managing orders in an ERP system.
- Proven ability to interact with a range of stakeholders internal and external.
- Demonstrated ability to provide a high level of customer service with a resilience to working under pressure and adapting to change.

What you'll get in return
- Permanent opportunity
- Excellent working environment
- $59,000 + Super
- Great working team

What you need to do now

**LHS 297508** #2688021

  • Customer Service Officer

    2 days ago

    Melbourne Northern Suburbs, Australia Page Personnel Full time

    Epping Location - Excellent Team Culture **About Our Client**: Reporting to the Customer Service Team Leader, your main role and responsibilities will include but not limited to: - Data entry and processing of customer sales orders, daily via SAP. - Working closely with internal territory manages to process customer requests. - Coordinating freight and...

  • Customer Service Officer

    1 week ago

    Melbourne Northern Suburbs, Australia Page Personnel Full time

    Excellent Training and Development - Tight-knit and fun team culture **About Our Client**: Reporting to the Customer Service Manager, your main role and responsibilities will include but not limited to: - Data entry and processing of customer sales orders, daily via Microsoft Dynamics. - Development of customer relationships through high quality...

  • Customer Service Officer

    1 week ago

    Melbourne Northern Suburbs, Australia Page Personnel Full time

    Great Team environment - Immediate Start **About Our Client**: Our Client is within the logistics sector, an established Australian owned business. Who pride themselves on excellent service and quality products. This is a close-knit team which are seeking link minded people, who want to grow their career. This role would work closely with the customer...

  • Customer Service Officer

    5 hours ago

    Melbourne Northern Suburbs, Australia HAYS Full time

    Seeking a Customer Service Professional to join and friendly team for a global organisation Your new company This a well-known company, that is highly respected in their market. Their success and high-quality service has lead their business to grow and become international business. They offer a world class working environment and due market growth a...

  • Customer Service

    2 days ago

    Melbourne Northern Suburbs, Australia HAYS Full time

    Work with a specialist lending company in Northcote **Your new company** Based in Northcote this finance company are looking for a Customer Service & Retention Officer to support their expanding customer base. This organisation offers services from pre-approval through to settlement. Offering big services for smaller costs, ensuring a tailored individual...

  • Administrator/customer Service Officer

    2 weeks ago

    Melbourne Northern Suburbs, Australia PERSOLKELLY Full time

    Our client is a national provider of supply chain management and logistics solutions for the retail industry. Our client is a leading grower and provider of quality fresh fruit and vegetables are seeking an experienced Administrator/Customer Service officer in Epping. **About the company**: Our client is a national provider of supply chain management and...

  • Billing Customer Service Officer

    2 weeks ago

    Melbourne Northern Suburbs, Australia Hudson Australia Full time

    **Job Title**: Billing Customer Service Officer **Position Details**: - **Employment Type**: Full-time - **Division / Department**: Corporate Services / Financial Transactional Services - **Reports To**: Team Leader Billing Customer Service - **Pay**: $40/hour - **Hours**: Full time - Contract: 6 months with possibility of extension - **Location:...

  • Customer Service Officer

    2 weeks ago

    Melbourne Northern Suburbs, Australia HAYS Full time

    Are you a customer service superstar with experience in logistics? **Your new company** This global company is located in Bundoora and is seeking a professional customer service consultant with experience in logistics. They are Australia's fastest growing logistics management specialist, supporting over 80 leading brands throughout Australia and...

  • Customer Service Officer

    2 weeks ago

    Brisbane Northern Suburbs, Australia Page Personnel Full time

    12 Month FTC - Based in North Brisbane **About Our Client**: A lot of the time, this role will demand a high volume of calls to be answered amongst the team, so we are looking for someone who can multi-task whilst still providing excellent customer service. This position plays a critical role in making sure we delight our customers, making sure the right...

  • Customer Service Officer

    1 week ago

    Melbourne Northern Suburbs, Australia Page Personnel Full time

    Great Career Development - Amazing Company Culture **About Our Client**: The role will involve;- Customer Service, fielding a wide variety of questions from varying stakeholders including sales reps, our customers and end users - Entering and monitoring customer orders to ensure on time delivery - Learning about our extensive product mix - Taking part in...