Customer Care Co-ordinator

7 days ago

Nedlands, Australia Greencross Vets Full time

**Job Description**:
**Customer Care Co-ordinator | Nedlands WA**

An opportunity for a **Customer Care Co-ordinator **to join our **Nedlands **team on a part-time basis

Are you looking to join a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service?

Are you a people person and animal obsessed? Combine your love for both on the daily

We invite you to join Greencross Vets for a rewarding and fulfilling career.

Greencross Vets, a pioneer in the Veterinary landscape for over 10 years, are committed to raising the industry bar and we want you to be a part of our journey

**About Your New Role**
- Reception duties including being the first point of contact for clients, handling client enquiries in person and over the phone, scheduling appointments, managing client accounts, admitting and discharging patients
- Delivering dedicated client care to all patients and owners
- Maintaining the overall hygiene of the reception and consultation rooms

**What you’ll bring**
- Strong communication and customer service skills essential
- Previous reception/administration experience essential
- Animal Industry experience would be advantageous
- A high level of Computer literacy skills
- An enthusiastic approach to tasks with a calm and friendly attitude
- The ability to multi-task and work under pressure in a fast-paced environment
- Great attention to detail

**What we can offer you**
- A Permanent Part-Time role
- Great benefits for you and your pet
- A friendly team environment here to support you
- We are committed to your career development and wellbeing, with access to continued education, ongoing mentorship and regular check-ins

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