Clinic Clerk

Perron Institute for Neurological and Translational Science is an eminent WA not-for-profit medical research institute located on the QEII Medical Centre campus, Nedlands. We undertake cutting edge research on a wide range of neurological disorders and conduct specialist treatment clinics. Our aim is to provide a better quality of life for millions of people around the world who suffer with devastating neurological conditions.

About the Role

The Clinic Clerk & Receptionist is responsible for providing professional and high quality customer service and clerical services for the Perron Institute Clinics.

This role is offered on a part-time or full-time (0.8 FTE - 1.0FTE) fixed term basis (12 month initial contract with the possibility of extension).

Key Responsibilities

• Reception duties including greeting patients in clinic and taking telephone enquiries.
• Arranging patient appointments, cancellations and follow ups as required.
• Administration tasks including managing incoming and outgoing correspondence, coordinating the collation of medical records, photocopying and filing.
• Liaising with Medical staff, private rooms, hospital staff, General Practitioners and patients as required.
• Assisting with processing incoming referrals to the clinical service and entering required information into the Genie Patient database.
• Use of the Genie Patient database for referrals, patient and clinical information.
• Preparation of clinic lists, and files as directed.
• Setting up clinical rooms for Clinical service, as well as ensuring reception and waiting areas are presented professionally.
• Patient billing, both Medicare and private health funds.
• Preparing patient files at the end of clinics in readiness for Medical Typist.
• Liaising with clinical laundry service on a weekly basis and coordinate transport and interpreter services as required.
• Co-ordinating transport and interpreter services as required.

Skills and Experience

• Previous administration experience, or relevant qualification.
• Highly developed organisation and communication skills, with the ability to multi-task and prioritise effectively.
• Ability to operate independently with a high level of initiative.

• Proficient IT skills and adept in the use of Microsoft Office applications.

• Ability to handle sensitive and confidential information with care.

• Previous experience in a clinical or medical setting would be highly regarded.

BenefitsPerron offers its employees the following benefits:

• As the Perron Institute is a charitable organisation, we are able to offer salary packaging benefits including up to $15,900 tax free annually (in addition to the tax free threshold).
• Flexible working arrangements.
• Employee Assistance Program.
• Central location.
• Collaborative and positive culture.

To Apply for this Position

Please forward a CV and a one page cover letter outlining your suitability to Sanaz Ghadiri by clicking the 'Apply Now' button.

Applications close on 20th November 2025. We reserve the right to close the vacancy earlier than this date. Please note that shortlisting will commence immediately.

Please note that you will be required to provide a National Police Clearance and Working with Children Check as part of the pre-employment process. Candidates must have the right to work in Australia to be considered for this role.