Loan Administration Assistant
2 weeks ago
**Company Description**
At **Reliable Mortgages**, we’re on a mission to become Australia’s most trusted mortgage brokerage — built on a foundation of **trust, transparency, and integrity**.
We provide **tailored finance solutions** to help clients achieve their property and financial goals. Specialising in **residential mortgages for First Home Buyers and Investors**, we also offer **personal, car, business, commercial, asset and equipment finance**.
With access to over **40+ leading Australian lenders**, our clients benefit from choice, expertise, and the confidence of working with a brokerage that truly puts their interests first.
**Role Description**
We are seeking a **Loan Administration Assistant** to join our growing team in Melbourne.
This full-time, on-site role is ideal for someone who enjoys **numbers, structure, and accuracy**, and takes pride in keeping processes organised and compliant.
**Your key responsibilities include**:
- Reviewing, uploading, and maintaining accurate loan documentation
- Liaising with **clients, lenders, valuers, and solicitors** to follow up outstanding requirements
- Ensuring **compliance** with lending and aggregator standards
- Managing client enquiries with professionalism and empathy
- Supporting process improvement initiatives to enhance efficiency
**Qualifications & Skills**
We’re looking for a motivated, detail-oriented individual who takes initiative and thrives in a structured, team-oriented environment.
- Experience in **loan processing, administration, or financial services**:
- Strong **numerical, analytical, and organisational** skills
- Excellent **attention to detail** and ability to meet deadlines
- Confident **written and verbal communication**:
- A **process-driven mindset** with the ability to prioritise multiple tasks
- Proficiency in **Microsoft Office Suite** (especially Excel)
- Experience with loan processing software (preferred but not essential)
- Bachelor’s degree in **Finance, Business Administration, or a related field** (preferred)
**Why Join Reliable Mortgages?**
- Be part of a **growing, client-focused brokerage** with a reputation for integrity and education
- **$55,000 + Super** and clear career-growth potential within the mortgage industry
- Supportive, collaborative team culture with direct mentoring from experienced brokers
- Exposure to 40+ lenders and hands-on experience across residential and investment lending
**How to Apply**
If you’re detail-oriented, love working with numbers, and want to build your career in finance, we’d love to hear from you
Please send your **resume and a short cover letter** outlining:
1️ Why you’re interested in joining Reliable Mortgages
2️ How your experience or skills align with this role
Pay: $50,000.00 - $55,000.00 per year
Work Location: In person
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