Client Support Worker Hsp Sa

1 week ago

Adelaide Region SA, Australia AMES Australia Full time

Casual positions based at Adelaide CBD office
- Hourly rate is $32.59 + 10.5% super
- You must have received your first and second Covid-19 vaccinations to be considered for these positions
- Other benefits include:

- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Employee Discount Program (Flare)

**About the role**
**Client Support Workers HSP**
**SA** positions for our Adelaide CBD office, to undertake over the phone or face to face assessments of clients, refer identified high need/complex cases through to Case Managers, undertake case noting and referrals to external and internal agencies and undertake the duties of an Orientation Guide when required.
**To be considered for one of these roles, you will be able to demonstrate the following key selection criteria**:

- Minimum of Certificate III in Community Services or similar field; and/or a minimum of 2 years' experience in case management support of clients from CALD backgrounds
- A current valid Drivers' Licence for South Australia is essential
- A current valid Working with Children Check (Employee) for South Australia is essential
- Community language relevant to current caseload is essential
- Strong written communication, report writing and word processing skills
- Strong organisational, time management and administrative skills with the ability to work with a high level of autonomy
- Experience in maintaining and implementing administrative and database systems
- Computer literate and ability to use word-processing, spreadsheet and database programs
- Highly effective interpersonal and cross cultural communication skills and an interest in working with CALD community organizations
- Experience working autonomously and within multi-disciplinary teams to achieve agreed goals
- Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES Australia Vision and Mission and demonstrated commitment to quality and continuous improvement principles
- Diploma in Community Services or similar field is highly desirable
- Your current resume
- Cover letter addressing the key selection criteria outlined above

**About us**

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

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