IT Support Officer

3 days ago

Virginia, Australia Mitolo Family Farms Full time

Award winning and successful SA family-owned business
- Opportunities for career development
- Full Time permanent position

**The Company**

Mitolo Family Farms is a family owned South Australian business, we attribute much of our success to the strength of our People, our Brands and our Product Quality. Our operations commenced in 1972 and we celebrate our 50th anniversary of business operations this year. We are a horticultural company that grows packs and distributes potatoes and onions, with our main offices, production packing and dispatch facilities located in Virginia, SA and Hillston, NSW.

**The Position**

Reporting to the IT Manager, this position of IT Support Officer is part of a team of five IT professionals supporting the Mitolo Family Farms business across production, farms, and administration. This role will give you an opportunity to develop your IT skills alongside a team who are experienced and skilled in their profession.

This position would suit an already experienced IT Support Officer looking to broaden their IT knowledge and has proven problem-solving skills and is up for a challenge.

**Your responsibilities include**:
The IT Support Officer is responsible for the day-to-day support of end user devices and manufacturing equipment across all sites and for all levels of end users, as well as participation in ongoing project work.
- experience in troubleshooting hardware issues in end user devices including desktops, laptops, tablets, mobile phones and printers
- experience in troubleshooting software issues in Windows, Office 365, iOS
- experience in managing users and permissions in Active Directory and Office 365 environments
- experience in managing mobile devices via Mobile Device Management systems
- experience in installation deployment of software and apps
- an understanding of IP network addressing, DNS, DHCP, Group Policy and vLAN’s
- an understanding of network hardware switches, routers and firewalls
- be able to act as a point of contact for Level 1 technical queries and escalations
- energetic, enthusiastic and willing to help others with their IT problems
- ability to explain technical information in basic terms
- strong written and oral communication skills together with a strong customer service focus
- confidence and maturity

**What we’re looking for**:
A person with a passion for IT. A person who possesses previous experience in supporting users with general troubleshooting issues. Someone who enjoys taking initiative, with the expertise to be challenged and take ownership of their role and takes the opportunity to develop their career.

**Other required skills and attributes include**:

- The ability to work in a collaborative team environment with strong interpersonal skills
- High level of attention to detail and accuracy
- The ability to prioritise your workload and meet deadlines
- A proactive approach and a positive “can-do” attitude

**We pride ourselves on our vision, values and quality**

**Our staff makes the difference

  • Oracle ERP Applications Support Manager

    4 weeks ago

    Virginia, Queensland, Australia Office of The Chief Financial Officer Full time

    Government of the District of ColumbiaOffice of the Chief Financial Officer (OCFO)ERP Applications Support Manager$122, $157,830.00This position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center. The incumbent is responsible for leading...

  • Customer Service Officer

    3 days ago

    Virginia, Queensland, Australia Delta Community Support Full time $40,000 - $60,000 per year

    About the role Delta Community Support is seeking an experienced and dedicated Customer Service Officer to join our team in Virginia, Queensland. As a part-time Customer Service Officer (NDIS Provider), you will play a crucial role in delivering high-quality customer service and administrative support to our valued clients and their families.Hours24 to 38...

  • IT Support Officer

    5 days ago

    Virginia, Australia Mitolo Family Farms Full time

    **IT Support Officer** - Award winning and successful SA family-owned business - Opportunities for career development - Full Time permanent position **The Company** Mitolo Family Farms is a family owned South Australian business, we attribute much of our success to the strength of our People, our Brands and our Product Quality. Our operations commenced in...

  • Support Officer Logistics

    1 week ago

    Virginia, Australia Elders Full time

    Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and...

  • Oracle Application Developer(Apps Cloud)

    4 weeks ago

    Virginia, Queensland, Australia Office of The Chief Financial Officer Full time

    Government of the District of ColumbiaOffice of the Chief Financial Officer (OCFO)Oracle Application Developer - IT Specialist (APPS Cloud)Hybrid - Location Washington DC$103, $157,829.00The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the...

  • Personal Assistant Support Officer

    7 days ago

    Virginia, Australia Powerlink Full time

    **At Powerlink, every possibility starts with you**: We believe life’s about possibilities. And so is the future. That’s why we need you. We are seeking an experienced PA support person to join our Network Investment team. We’re working at the heart of Queensland's energy industry to maintain a safe, reliable and cost-effective transmission...

  • Data Compliance and Monitoring Specialist

    3 weeks ago

    Virginia, Queensland, Australia Office of The Chief Financial Officer Full time

    Government of the District of ColumbiaOffice of the Chief Financial Officer (OCFO)Data Compliance and Monitoring Specialist$87,344.00 - $129,669.00The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of a Data...

  • Data Compliance and Monitoring Specialist

    4 weeks ago

    Virginia, Queensland, Australia Office of The Chief Financial Officer Full time

    Government of the District of ColumbiaOffice of the Chief Financial Officer (OCFO)Data Compliance and Monitoring Specialist$87, $129,669.00The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of a Data Compliance...

  • Community and Social Performance Support Officer

    2 weeks ago

    Virginia, Australia Powerlink Full time

    **At Powerlink, every possibility starts with you**: We believe life’s about possibilities. And so is the future. That’s why we need you. We’re working at the heart of Queensland’s energy transformation. Now more than ever, we need people who want to help us deliver a world-class energy future and ensure we continue to navigate through this once in...

  • Office Administrator

    3 days ago

    Virginia, Australia Virginia Nursery Full time

    **Office Administrator** **The Opportunity** We are currently seeking a highly organised and detail-oriented individual to join our team as an Office Administrator. This position offers a flexible work environment, with the opportunity to work 3-5 days a week. As an Office Administrator, you will play a vital role in ensuring the smooth operation of our...