Medical Receptionist

Want to move Australia’s heart health forward? Our team is our impact and our future. Join something special at Advara HeartCare.
Our Best Starts with You
At Advara HeartCare, we’re building something important. Something special.
For more than 20 years, our Australian-owned business has developed a proud reputation based on quality outcomes and patient care. We’re the largest cardiology provider in Australia, with more than 90 centres and 100 doctors. Now, we’re on a journey to providing even better healthcare. And that means we’re creating a workplace and culture where you can truly thrive.
Join us and help move Australia’s heart health and your career forward.
Your impact, with us
As our highly valued Medical Receptionist, you’ll use your skills and expertise to provide quality care to patients with a wide range of heart and cardiovascular conditions.
This is a full-time position based primarily in Gawler, with travel required to surrounding sites in the Barossa region and Modbury. Access to reliable transportation and a willingness to travel between sites is essential.
You are responsible and accountable for providing and achieving a high quality, accurate and efficient reception and administrative service to the practice and its patients.
**You’ll make a meaningful impact by**:

- Ensuring an absolute commitment to the delivery of professional, caring and friendly services to patients, referrers and customers, with consideration to achieving quality and productivity targets as set by the business.
- Managing the front desk daily - including reception and administrative services such as answering phones and managing patient appointments.
- Effective diary management incorporating consultation and testing appointments, in line with utilisation targets, key performance indicators, and administrative protocols for appointments, testing and hospital admissions.
- Taking pride in consistently delivering accurate, detailed work with aptitude and integrity.

What you’ll bring
**To succeed in this role, you will have**:

- Ability to work in a fast-paced, transactional customer service environment.
- 1+ years’ experience in a medical reception/administration role preferred, but not essential.
- Minimum 1 year ECG/Holter analysis experience preferred, but not essential.
- Experience using electronic medical records systems preferred, but not essential.
- Demonstrated ability to work autonomously, as well as part of a team.
- Excellent patient care skills with a friendly, sensitive and professional approach when dealing with patients of varying backgrounds and ages.
- Demonstrated knowledge of cardiology terminology and procedures (ideal but not required).
- A passion for delivering exceptional patient care and a commitment to improving Australia’s heart health.

**We would also love you to have**:

- Strong communication and interpersonal skills and the ability to nurture positive connections with patients.
- A mindset of collaboration and continual learning. You’ll seize opportunities to expand your skills and expertise, and share your knowledge to help our company and people thrive.

Why Advara HeartCare
We’re a values-driven organisation where every person matters. Because whatever your role here, you are our impact and you are our future.
We offer you meaningful work, a welcoming and supportive team culture, and the opportunity to help shape our journey to something even better.
Here are some of the things we hope you’ll love about working with us:
Your impact, with us.
At Advara HeartCare, you’ll use your skills and expertise to achieve better quality outcomes, deeper care and a bigger impact with an organisation that’s leading the way.
Your growth, with us.
Develop new knowledge and skills at the cutting edge of our industry, and progress your career in a fast-growing company that’s dedicated to what you do best.
Your voice, with us.
When you join our team, you’ll be valued and heard. Truly. We’re listening to and investing in our people more than ever before, which means you get to shape our future while building yours. Because that’s how we all thrive.
**You’ll also enjoy a range of other benefits**:

- The opportunity to work for one of the most influential healthcare providers, pioneering innovation in cardiac diagnostics and treatment.
- Create the work-life balance you need with flexible work arrangements and the option to purchase additional annual leave.
- Range of benefits such as 12 weeks paid parental leave.
- Work with a connected, collaborative team.
- Ongoing opportunities for further career development in the Cardiac Physiology field, with defined career pathways.

Ready to shape our future while building yours?
Join Advara HeartCare and achieve more than you ever thought possible.
Advara HeartCare is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital s