Key Account Manager

1 week ago

Sydney, Australia Guerbet Full time

The primary function of the role is to sell products in an agreed portfolio, to meet or exceed budget, to maintain existing customers and to develop new accounts. The portfolio is focused on Imaging Devices, Contrast Media and Interventional Imaging Products. This role will cover West Australia and South Australia.

**Main Responsibilities**
- Plan work to achieve or exceed sales targets at minimum cost.
- Gather market intelligence (product, price, promotion, discount etc.) by observation, discussion or research. Sources of intelligence will include customers, competitors, suppliers and anyone else affected by its range of products.
- Deal with customer queries in a professional and courteous manner.
- Liaise with customer on complaints or initiate corrective action.
- Train Guerbet customers in the use of products where it is appropriate, and the representative is competent to do so.
- Maintain good relationships with all staff at all levels of the organization.
- Seek new business by planning meetings with key personnel.
- Attend conferences and trade displays as required.
- Maintain regular input and reporting within Salesforce. This includes but not limited to ensuring accuracy of competitor and market information, market share of all products, contacts, forecasting of new and existing business and e-consent
- Some theatre work will be required.
- Pharmacovigilance (PV): When requested, act as either the Locally Responsible Pharmacovigilance Person (LRPP), or Deputy LRPP, for managing overall responsibility of the PV activities in Australia.

**Educations & Experiences**
- Minimum 2 years healthcare sales experience. Experience selling similar products is advantageous

**Skills & Qualifications**
- Good communication, interpersonal and organizational skills
- Drive and enthusiasm
- Strong customer focus
- Demonstrate a successful track record in developing a profitable sales territory, and delivering on/over-target sales
- Full driving license essential

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