Assistant Venue Manager

2 weeks ago

Sydney, Australia House Made Hospitality Full time

**About House Made Hospitality**:
House Made Hospitality is a Sydney-based and globally-inspired hospitality group, with people, quality and care at heart. Made up of five partners, we are a collective of hospitality professionals who believe that food, drink and the experiences that accompany them, are a conduit to human connection.

Since opening Hinchcliff House in early 2021, we have grown to operate 10 distinctive venues and have multiple new sites under development, reflecting our commitment to contributing to exceptional eating and drinking experiences in Sydney and Australia.

**We value....**
- **Is there for others**:

- humility, no ego, service focused, is a team player, supportive, loyal
- **Takes personal responsibility** - accountability, self aware, committed, diligent, has ownership, high standards
- **Is a good person** - honesty, integrous, respectful, caring, kind, sincere, generous
- **Drives to improve**:

- strong work ethic, driven, has hustle, growth-minded, pushes development, determined, passionate, proactive
- **Brings positive energy** - enthusiasm, fun, positive, possesses zest

**About the Venue**

Lana is one of our 1 hatted restaurants, where Executive Chef Alex Wong brings a combination of European / Asian cuisine with a touch of elegance and modernity. The venue is on level 1 of the heritage-listed Hinchliff House, upstairs from busy Italian restaurant Grana and 2 levels above the Sicilian drinking den Apollonia.

The venue is feminine and fun, with a pink marble bar and table tops, a DJ playing on the busy services, and a high end food and beverage offering. The team are experienced and passionate about guest experience and we delight in exceeding expectations for our guests.

**About the Role**

We are searching for a dynamic Senior Assistant Venue Manager to join the team. This role is perfect for someone who wants to grow their leadership skills and is confident in running restaurant operations and is one step away from taking on the top role of Venue Manager.

**Some of your duties will include**:

- Shift management & venue procedures
- Team communications
- Daily timesheet approvals
- Driving team incentives
- Cash ups and reporting
- OS&E par levels
- Menu & POS maintenance
- On-job performance coaching
- Handling guest complaints
- Ensuring high end guest experience.

**We would love to hear from you if**:

- Previous hospitality management experience (min 2 years)
- Align with our values
- Have flexibility for rostering
- You want to develop into a Venue Manager
- You bring your A GAME to work every single day
- You have a positive attitude

**The best part about working for House Made Hospitality**
- Generous group discounts
- Daily delicious team meals
- Handsome tips $$$$
- Strong professional development & career progression
- Working with and learning from some of the industry’s best of the best.
- A positive and caring culture.
- Flexible working hours and conditions
- Ongoing support to achieve your educational and professional goals.

**Interested?**

Sound like you? Then click “Apply” and submit your current CV and cover letter and someone will get back to you shortly, to arrange an interview at your earliest convenience.

**Salary**: $69,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Shift work

Supplemental pay types:

- Tips

Work Authorisation:

- Australia (required)

Work Location: In person

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