Casual Retail Assistant

**Casual Retail Assistant**$33.19/Hour + Penalty Rates**

You don’t have to be a bike expert - we will train you

**WHY WORK AT 99 BIKES**
- **Generous hourly rate, plus weekend penalty rates**:

- **Potential for permanent position**:

- Opportunities for ongoing, permanent roles based on performance.
- **Enjoy unmatched career growth opportunities** - we promote from within wherever possible and our people have become Team Leaders, State Leaders, Product/Online/Marketing Specialists and even GMs of overseas countries.
- **Grow your skills and expertise** - we have our own 7-program Leadership Academy and a 99 Bikes Bicycle Academy.
- **Save money**- we pay our people to ride to work, offer cost price on bike products and discount prices on travel products (through our shareholder Flight Centre).
- **Overseas Opportunities**- we have shops in Australia, New Zealand and the UK. We support short and long-term relocation opportunities via initiatives such as our Peak-to-Peak Program between AUS and the UK, which offers participants an endless summer.
- **Enrich our communities**- we donate 1% of our total wage bill to the charity of our people’s choice through our Earning To Give program. Past recipients include RSPCA, Beyond Blue and the Children’s Cancer Institute. We have donated over $2.8 million dollars to charities of our people's choice since 2016
- **Enrich our planet** - we are committed to reducing our environmental impact and helping others to do the same. Bikes are a low carbon transport option, helping our customers lower their carbon footprint. We are also working on reducing ours with solar panels installed on 70% of our shops.
- **Certified B Corp** - We proudly became a certified B Corp in 2023. B Corp is a third party certification to show that we are committed to more than just profit - we’re committed to doing good for people and the planet.

**About The Role**:
We’re growing and looking for hard-working, high achievers to join our team as a Casual Retail Assistant.
- No need to be a bike expert—full on-the-job training provided.
- Flexible rostering - our leaders aim to accommodate personal needs with roster flexibility.
- Help our teams achieve some amazing results through our Summer Season.
- Learn a variety of skills including; customer service, receiving stock, stock control, merchandising.
- Expand your knowledge around some amazing bike brands and products, including Merida, Pedal and Cube.
- Help our customers find the best products that suit their needs through your advice and support.
- Be a customer champion to help us deliver on our vision: _The World’s Most Approachable Bike Shops_
- Be a part of a high-performing culture with structured team communication: daily, weekly, and monthly meetings.
- Be part of a collaborative, community-driven team—compete for store awards and take part in charity and local events.

**About You**:

- Key qualities: strong team player, quick learner, detail-oriented, customer-focused.
- Demonstrated and proven achievement in any field - these could be personal goals, sporting, educational or work-related..
- Good communication skills and demonstrated success in developing and maintaining good relationships with workmates and clients.
- A history demonstrating honesty and reliability
- A demonstrated commitment to continual improvement and learning.

**About Us**:
**99 Bikes opened the doors of its first tiny 170m2 shop in Milton, Brisbane in May 2007, a shop so small that we could only fit 99 bikes into the store. From that humble beginning, we have grown to become the largest bicycle retailer in Australia with 798 employees and we now have retail stores in the UK, New Zealand and Australia. In the last 12 months we sold over 164,000 bikes and we have a loyal customer base of over 1.8 million Club 99 Members in Australia, part of our vision to be ‘The World’s Most Approachable Bike Shops’. _Best Employer_ multi-award winner and global retail giant Flight Centre also bought into the business, giving us access to shared resources and enabling us to fast-track our growth.

In addition to our retail stores, we also own Advance Traders, a bicycle distributor importing popular brands such as Merida, BMC, plus many more. Together we form the Pedal Group and this integration has underpinned our growth and given our people much greater career opportunities across the group.

For instance, someone who started as a bike builder in a shop went on to become GM of our UK operation. Another of our Melbourne high achievers wanted to move to Canberra so we opened our first store there. We build our business around our people, promote from within wherever possible, and have numerous training pathways to help them achieve their potential.

We have always been about living our purpose of enriching mind, body, earth or soul with the freedom of riding and focused on balancing purpose with profit. In 2023 we made it official by becoming a certified B Corporation (B Corp