Event Manager

16 hours ago

Sydney, Australia Public Sector Network Full time

Reporting to the Head of Operations, you will oversee the end-to-end planning, execution, and flawless delivery of Public Sector Network’s event portfolio. The role requires exceptional event management expertise, a commitment to outstanding customer service, and the ability to cultivate strong, collaborative relationships with clients, vendors, and internal teams.

**PRIMARY PURPOSE**
- **Deliver Exceptional Events**: Manage the end-to-end delivery of a diverse portfolio of events — including large-scale conferences, exhibitions, roadshows, webinars, hybrid and virtual formats — ensuring flawless execution, high standards of professionalism, and strong client satisfaction.
- **Coordinate Seamless Operations**: Work closely with internal departments and external partners to align objectives, streamline processes, and deliver cohesive, well-supported events that reflect PSN’s brand and standards.
- **Lead Event Logistics**: Take ownership of event timelines, logistics, and supplier coordination, ensuring all elements are delivered on schedule, within budget, and to the highest quality.
- **Build Strong Stakeholder Relationships**: Develop and maintain positive relationships with delegates, speakers, sponsors, suppliers, and other stakeholders, ensuring clear communication and long-term engagement.
- **Optimise Financial Performance**: Manage event budgets pre
- and post-event, monitor expenditure, negotiate supplier contracts, and ensure all items are cost-effective while maximising value.
- **Contribute to Team Success**: Collaborate within the operations team and across departments to ensure events are promoted, supported, and delivered to the highest standard.
- **Drive Continuous Improvement**: Analyse post-event feedback, budgets, and outcomes to identify opportunities for improvement and innovation in future events.

**RESPONSIBILITIES**
- **End-to-End Event Management**: Take full ownership of assigned events, ensuring seamless delivery from concept to completion. Oversee briefing, planning, scheduling, on-site/virtual delivery, and post-event evaluation, ensuring each stage is executed to the highest standard.
- **Project Planning & Timelines**: Develop and maintain detailed project plans and critical paths, allocating tasks, monitoring progress, and ensuring deadlines are met across multiple concurrent events.
- **Logistics** & Supplier Coordination**: Source, negotiate, and manage suppliers including venues, AV, catering, staging, design, and print. Ensure contracts are cost-effective, deliverables are met, and contingency planning is in place.
- **Delegate Engagement**: Manage delegate communications and engagement strategies, including invitations, registrations, reminders, and post-event follow-up. Monitor retention, troubleshoot issues, and provide a positive delegate experience.
- **Speaker Management**: Liaise with speakers on scheduling, AV needs, bios, and presentations. Ensure session materials are collected on time and pre-event rehearsals or technical checks are conducted where required.
- **Sponsor & Partner Liaison**: Manage communications and deliverables for sponsors and partners. Ensure contract obligations are met, branding and activations are delivered, and sponsors receive measurable ROI.

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