Customer Service
8 hours ago
**At Burson, we live by Our Values**:
Our values are not something that purely exists on an office wall, our teams live and breathe these values every day. We take pride in caring about what we do and how we do it, we support each other making sure everyone is a part of the journey and fun is had along the way. We go the extra mile to get the job done whilst always striving to doing the right thing and do what we say.
It is because of these values and our focus on people that sets us apart from our competitors.
**About the role**:
We have a great opportunity for a permanent full time Automotive Parts Specialist to join our experienced team. We are looking for a committed team member to provide support to our team and loyal customer base. The successful applicant will be a customer service champion, have previous experience or a passion for Auto Parts, enjoy a fast-paced work environment as well as being able to learn new processes and systems quickly.
**Key Responsibilities**:
- Inbound phone & online sales processing
- In-store customer service
- Order & receipt incoming stock
- Process & pick purchase orders
- Showroom merchandising, pricing & maintenance
**Skills & experience**
- Exceptional communication skills
- A customer service champion
- Experience or a passion for auto parts
- Well presented
- Great phone manner
- Ability to influence & negotiate
- Ability to translate technical problems to simple solutions
**What's in it for you?**
- Job security
- Generous salary & incentives
- Training & career development
- No Sunday’s or nights
- Team member product discounts
**Salary**: $42,987.53 - $54,000.00 per year
**Benefits**:
- Employee discount
- Employee mentoring program
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Coburg North, VIC 3058: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service: 2 years (preferred)
Work Authorisation:
- Australia (preferred)
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