
Credit Officer
2 days ago
**About Megaport**
Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock Exchange. We’re a lean, high-achieving team made up of over 300 members globally. While the company is headquartered in Brisbane, Australia, employees are spread out across North America, Europe, and Asia-Pacific. Staff enjoy an environment that is collaborative, supportive, and fun.
**Our Team Culture**
Join a team of globally-positioned industry experts that lead by example. We do not compromise our values for commercial gain; we are all custodians of our culture, and the customer is at the centre of everything we do. Our employees are motivated, adaptable, persistent, hard-working, and dynamic. Our culture permeates everything we do and this, in turn with a global vision, forms a commitment to each other, our customers, and shareholders alike.
**About The Role**
At Megaport, our Finance team plays a key role in supporting a fast-growing global business — and right now, we’re looking for an experienced **Credit Officer** to join our high-performing Accounts Receivable function.
Due to internal movement, this opportunity will see you take ownership of a customer ledger segment and work closely with both internal and external stakeholders to manage overdue accounts, resolve issues efficiently, and provide outstanding service. You’ll be joining a collaborative global team, supported by an experienced Team Lead, where your input is valued and your ideas can help shape our processes.
If you’re someone who enjoys balancing attention to detail with strong relationship management, and you’re comfortable in a fast-paced, ever-evolving environment — we’d love to hear from you.
We’re a global tech company with a strong Finance team that values precision, initiative, and collaboration. You’ll work in a dynamic, supportive environment where your expertise will make a real impact, and where growth and learning are part of the journey.
**What You'll Be Doing**:
- Managing a portfolio of customer accounts and following up on overdue balances.
- Investigating and resolving billing queries in collaboration with internal teams and customers.
- Reconciling accounts and ensuring accuracy across receivables.
- Building strong relationships with stakeholders across Finance, Customer Support, and Sales.
- Assisting with daily operations such as bank receipting, bill runs, and general finance tasks.
**What We're Looking For**:
- 5+ years of experience in credit, collections, or accounts receivable
- Strong communication and stakeholder management skills
- Proven experience resolving issues and maintaining accurate records
- ERP experience (Microsoft Dynamics a bonus)
- Comfortable working across time zones with global teams
- Experience in a multi-currency environment preferred
- Intermediate Excel skills
**What We Offer**:
- Flexible working environments
- Birthday Leave, 12 weeks parental leave, and 5 days of study leave.
- Free, barista-made coffee
- Creative, fun, and contemporary workspaces
- Motivated team of industry experts and plenty of learning opportunities
- Celebrated success with internal awards programs
- Health and wellness program
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