Team Leader

2 days ago

Wallsend, Australia Sublime Care Full time

**Benefits**
- **Competitive wage $39.24 per hour + super**:

- **Part-time opportunity 3 days per week (**must** include Monday and Wednesday)**:

- **Progress to full time hours in the near future**:

- **Local head office based in Wallsend**:

- **Fast-paced, yet collaborative and enjoyable team environment**:

- **6-monthly paid drinks and plenty of birthday cakes**:

- **Novated Lease opportunity and free EAP services available**

**Team Leader - Specialist Disability Accommodation (Wallsend)**

Due to ongoing growth, we’re seeking a dynamic Team Leader to oversee a new Specialist Disability Accommodation complex in Wallsend. Reporting to the Service Manager, you'll provide leadership and guidance to Disability Support Workers, coordinate care for NDIS participants with varying needs, and liaise with internal teams and stakeholders to ensure quality outcomes.

You’ll bring strong leadership experience, with a solid understanding of staff supervision and high-quality service delivery. Responsibilities include managing Service Agreements, restrictive practices, Individual Support Plans, and risk profiles, while collaborating with Roster and Funding teams to align participant budgets with support needs.

Exceptional communication is essential for engaging daily with team members, participants, and external stakeholders. You'll also champion a positive, values-driven workplace culture that prioritises engagement, recognition, and adherence to policies and procedures.

**Selection Criteria**:

- Minimum Certificate III Individual Support, or related field.
- At least 2 years’ experience leading teams supporting participants with complex needs, including mental health, intellectual disabilities, and personal care.
- Strong knowledge of Disability Standards, NDIS Practice Standards and Code of Conduct, Aged Care Standards and Charter of Rights, and WHS regulations.
- Demonstrated ability to build strong stakeholder relationships, including strong skills in communication, and conflict resolution.
- Experience in team management, including performance oversight, coaching, and mentoring.
- High attention to detail with accurate data entry and advanced computer/CRM skills.
- NDIS Worker Screening Check,
- Working with Children Check,
- Unrestricted Driver Licence and own vehicle, and
- COVID-19 Vaccination (minimum two doses).

**You Are....**
- **Hardworking**: You are not afraid to get your hands dirty
- **Passionate**: You genuinely want to improve the lives of your clients
- **Professional**: You adapt to all situations and maintain clear, strong boundaries
- **Reliable**: You are dependable and someone we can rely upon to show up and put in the effort
- **Empathetic**:You know how to build rapport and provide trustworthy service

**How to Apply**

**Important: Applications received without a cover letter may not be considered.**

**Our Organisation**
Sublime Care exists to empower people to live a quality life. We believe in offering employees an ideal work environment where are happy, well-skilled and challenged.

Founded in 2019, we focused on supporting a small group of NDIS participants in Newcastle. Six years on, we now proudly provide services to over 1000 participants across Supported Living, Aged Care, and Allied Health throughout the Hunter, Central Coast and Sydney regions.

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