Love Dogs? Experienced Retail Ops Manager for

11 hours ago

Campbelltown, Australia Rogue Royalty Full time

Rogue Royalty specializes in premium quality dog gear, accessories, and raw pet nutrition(RogueRaw). We have a retail showroom and a world wide customer following so we are looking for a switched on invidual who can help us bring it all together.

Our customers are passionate dog lovers, so if you are a people person who genuinely enjoys helping our customers and you want to work in the booming pet industry, this is for you.

**Core Responsibilities**:

- Assist senior managment oversee to day running of the business and other employees.
- Keeping records of expenditure, sales figures, and employee performance.
- Evaluating the supply and availability of stocks, and profit-margins.
- Implementing measures to avoid stock damages, theft, and wastage.
- Monitoring shelve stocks and product displays, and the general appearance of the store.
- Investigating market trends and offering products that would appeal to customers.
- Addressing customers' requests, comments, and complaints.
- Motivating employees to achieve targets.
- Training new staff members and scheduling shifts.

**Requirements**:

- A bachelor's degree or tertiary education in business administration, financial management, or equivalent qualification preferred.
- Demonstrable experience in a supervisory capacity at a retail store, or similar.
- Extensive experience with preparing budgets, and financial and expense reports.
- In-depth knowledge of product and consumer trends, and marketing strategies.
- Exceptional interpersonal skills in dealing with employees and customers.

**Skills**
- Comfortable working with social media, Canva and Shopify websites is highly regarded
- Proficiency with Microsoft Word, Excel & Outlook suite
- Excellent written and verbal communication skills.
- Familiarity with applicable labor laws, and retail health and safety standards.

**Salary**: $53,208.86 - $78,465.77 per year

**Benefits**:

- Employee discount
- Employee mentoring program

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Bonus
- Performance bonus

Ability to commute/relocate:

- Campbelltown, NSW 2560: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Leadership: 1 year (preferred)
- Retail management: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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