Ndc Audio Visual Analyst

2 days ago

Melbourne, Australia KPMG Full time

Our National Digital Collaboration team represents the "face of Audio Visual/Video Conferencing & IT". We focus on providing the highest level of customer service using innovative solutions, as quickly and efficiently as possible. Essential to the role is your fascination and love of technology and your desire to try new things and see how they work. You understand that it is important not only to help fix equipment, but to build positive customer relationships with free technical advice and timely repairs. **Your Opportunity** As an NDC Audio Visual Analyst in the NDC team, you will play a key role in: - Ensure consistent and reliable Audio Visual, Video Conference Systems and IT equipment are maintained within Service Level Agreements. - Identify and locally escalate support requests that are symptomatic of an unresolved underlying problem in Audio Visual, Video Conference and IT services. - Testing and maintenance coordination of all audio-visual equipment and back-end infrastructure including software, firmware and hardware upgrades. - Record all relevant information including progress accurately Service Request in ITSM Tool (ServiceNow) in accordance with KPMG Policy and Processes. - Collaborate with Level 2 (Network, Hosting & ITS) and third-party vendors. - Actively identify areas for process improvement and make recommendations to Team Leaders. **How are you extraordinary?** - You are committed to providing fantastic customer service, with kindness and empathy at the heart of every interaction. - You have a can-do attitude and are always seeking creative solutions to problems with the help of the right technical tools and a supportive team. **Your Experience** At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include: - 2+ years’ experience in Video Conferencing/Audio Visual - Excellent customer service with the “white-glove” treatment - Tertiary level qualification and/or relevant experience - Vendor certification/s highly regarded - MCP qualification and/or relevant experience - VC/AV qualifications, experience highly regarded. **Additional Information**: KPMG is one of the most trusted and respected global professional services firms. We partner with clients across an array of industries to solve complex challenges, steer change, drive disruption, and enable growth. Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture. At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more. **_ At KPMG every career is different, and we look forward to seeing how you grow with us._

  • Audio Visual Estimator

    1 week ago

    Melbourne, Victoria, Australia Audivis Pty Ltd Full time $90,000 - $120,000 per year

    Company DescriptionAudivis Pty Ltd is commercial audio visual integrationcompany that has been operating for the last 14 years.We design and install audio, video and other technologies related solutions with varying levels of complexity and size based upon our customers needs.Digital signage and display solutions is a key element of our business which...

  • Audio Visual Technician

    2 weeks ago

    Melbourne, Australia Microhire Full time

    Microhire, one of Australia's leading audio visual, sound and staging specialists. We provide innovative solutions to your event with quality design layout, technical expert advice and superior innovative cutting-edge technology and staging equipment for our client's needs. We are seeking a full-time Audio Visual Technician - Electronics Trades Worker who...

  • Audio Visual Technician

    2 weeks ago

    Melbourne, Australia InstallMe Full time

    We are growing our team in Victoria, carrying out Audio Visual installations within a variety of market sectors from Education to Corporate and events. We started in 2008, and as a business we service most metro, suburban and regional areas throughout Australia and New Zealand. A typical week would require you to install the majority of types of AV...

  • Installation Technician Audio

    4 days ago

    Melbourne, Australia Roc Consulting Full time

    Join a nationally recognized Integrator in Commercial AV projects - Highly competitive salary + full career scope - Great team environment - full training provided - **UP TO $90K + SUPER** - **TIER 1 CLIENTELE LIST** - **ZERO REGIONAL TRAVEL** **COMPANY** From designing and installing state-of-the-art conference rooms and boardrooms to supplying...

  • Audio Visual Technician

    7 days ago

    Melbourne, Victoria, Australia Industrics Full time $50,000 - $90,000 per year

    Audio Visual Technician OpportunityWe are a dynamic team of passionate people, with a heart to make a difference in the community. We operate nationally and employ locally; providing meaningful employment for those who would like to grow together with the company.Our technicians are mobile, so having a full driving license is necessary to get to and from...

  • Audio Visual Technician

    7 days ago

    Melbourne, Australia Found People Full time

    Expression of interest for experienced Audio Visual Technicians - Job opportunities based in Melbourne - Salaries ranging from $75,000 - $125,000 + **About the companies** We are currently posting an expression of interest for **Audio Visual Technicians** who have skills and experience in **AV installation **or **maintenance** or **commissioning...

  • Consultant Audio-visual

    2 weeks ago

    Melbourne, Australia Roc Consulting Full time

    Join a well known Integrator within the Commercial AV Industry - Highly competitive salary and a great OTE - Well structured business & Industry known teammates - **$120K - $130K + Super + Bonuses**: - **National AV Integrator**: - **Melbourne CBD Location** **Company** This company is a national business with its head office in the inner suburbs of the...

  • Senior Audio Visual Technician

    7 days ago

    Melbourne, Victoria, Australia Pro Light & Sound Full time $60,000 - $80,000 per year

    Company OverviewPro Light and Sound are a leading audio visual and event production company in Melbourne that has been operating for over 35 years. We pride ourselves on delivering stunning, customised production services for a broad range of events and clientele to deliver engaging corporate events.Our dynamic team, led by Blaise Cosme as Managing Director,...

  • Audio Visual Specialist

    7 hours ago

    Melbourne, Australia Quattris Global Ltd Full time

    **Scope of Work: Video Panel Trouble shooting** First panel group that it not functioning has no working power supplies. The frame will pass power to the next frames in the chain, but will not power its own power supplies. Have replaced all 3 power supplies in the frame, no power supplies are functioning. Have measure 240v at the input to the power supply,...

  • Audio Visual/Video Conferencing

    5 hours ago

    Melbourne, Victoria, Australia KPMG Full time $80,000 - $120,000 per year

    Job DescriptionOur Connected Technology Group (CTG) defines and drives the digital, data and technology strategy for KPMG. We have an important advocacy role for technology in the market and across KPMG, working with our technology leaders to build our market presence. We cultivate collaboration and integrate tech execution across our business, driving a...