
Ndc Audio Visual Analyst
2 days ago
Our National Digital Collaboration team represents the "face of Audio Visual/Video Conferencing & IT". We focus on providing the highest level of customer service using innovative solutions, as quickly and efficiently as possible. Essential to the role is your fascination and love of technology and your desire to try new things and see how they work. You understand that it is important not only to help fix equipment, but to build positive customer relationships with free technical advice and timely repairs.
**Your Opportunity**
As an NDC Audio Visual Analyst in the NDC team, you will play a key role in:
- Ensure consistent and reliable Audio Visual, Video Conference Systems and IT equipment are maintained within Service Level Agreements.
- Identify and locally escalate support requests that are symptomatic of an unresolved underlying problem in Audio Visual, Video Conference and IT services.
- Testing and maintenance coordination of all audio-visual equipment and back-end infrastructure including software, firmware and hardware upgrades.
- Record all relevant information including progress accurately Service Request in ITSM Tool (ServiceNow) in accordance with KPMG Policy and Processes.
- Collaborate with Level 2 (Network, Hosting & ITS) and third-party vendors.
- Actively identify areas for process improvement and make recommendations to Team Leaders.
**How are you extraordinary?**
- You are committed to providing fantastic customer service, with kindness and empathy at the heart of every interaction.
- You have a can-do attitude and are always seeking creative solutions to problems with the help of the right technical tools and a supportive team.
**Your Experience**
At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:
- 2+ years’ experience in Video Conferencing/Audio Visual
- Excellent customer service with the “white-glove” treatment
- Tertiary level qualification and/or relevant experience
- Vendor certification/s highly regarded
- MCP qualification and/or relevant experience
- VC/AV qualifications, experience highly regarded.
**Additional Information**:
KPMG is one of the most trusted and respected global professional services firms. We partner with clients across an array of industries to solve complex challenges, steer change, drive disruption, and enable growth.
Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.
At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.
**_ At KPMG every career is different, and we look forward to seeing how you grow with us._
-
Sales Advisor
3 weeks ago
Melbourne, Victoria, Australia Audio Visual And ICT Full time14/8/25 Audio Visual & ICT Melbourne Permanent / Full Time Sales Advisor / Account Manager (Audio Visual)Join a leading national Audio Visual technology group at the forefront of commercial, corporate, retail and residential Audio Visual technology supplies.With a national presence and deep expertise across Audio Visual, control, and automation solutions,...
-
Audio Visual Estimator
4 days ago
Melbourne, Victoria, Australia Audivis Pty Ltd Full time $90,000 - $120,000 per yearCompany DescriptionAudivis Pty Ltd is commercial audio visual integrationcompany that has been operating for the last 14 years.We design and install audio, video and other technologies related solutions with varying levels of complexity and size based upon our customers needs.Digital signage and display solutions is a key element of our business which...
-
Audio Visual Technician
4 weeks ago
Melbourne, Victoria, Australia Chisholm Institute Full timeOverviewChisholm Institute is seeking an experienced AV Technician for our Services, Delivery & Planning team. This is a full-time, ongoing position based in Dandenong. Salary: $84,951 per annum + superannuation.ResponsibilitiesDiagnose hardware and software faults, solve technical issues, and work with clients, staff and contractors to identify and address...
-
Audio Visual Technician
4 weeks ago
Melbourne, Victoria, Australia Chisholm Institute Full timeOverviewChisholm Institute is seeking an experienced AV Technician for our Services, Delivery & Planning team. This is a full-time, ongoing position based in Dandenong. Salary: $84,951 per annum + superannuation.ResponsibilitiesDiagnose hardware and software faults, solve technical issues, and work with clients, staff and contractors to identify and address...
-
Audio Visual Sales Representative
4 days ago
Melbourne, Australia Found People Full timeSecure full-time permanent role with a family orientated company - $60k - $80k + Super + Commissions (OTE up to $160k + Super) - Company vehicle + Phone + Laptop + 1 day working from home per week **About the company** Award Winning Audio Visual company located inner north of Sydney. They have a family orientated environment and friendly supportive team....
-
Audio Visual Technician
2 weeks ago
Melbourne, Australia Microhire Full timeMicrohire, one of Australia's leading audio visual, sound and staging specialists. We provide innovative solutions to your event with quality design layout, technical expert advice and superior innovative cutting-edge technology and staging equipment for our client's needs. We are seeking a full-time Audio Visual Technician - Electronics Trades Worker who...
-
Audio Visual Technician
4 days ago
Melbourne, Australia Found People Full timeExciting Projects - Sport Stadiums, Large Venues, Offices and Schools - Secure, Full time role with Training and family friendly culture. - $85,000 to $95,000 plus super plus OT and benefits. **About the company** Award-Winning Audio-Visual Integrator company located in Melbourne. They have a family orientated environment and friendly supportive team. They...
-
Audio-visual (Av) Technician & Installer
6 days ago
Melbourne, Australia Hart Automation Full time**Audio-Visual Installation Technician** **Position: Audio-Visual Installation Technician** As an Audio-Visual Installation Technician, you will be a vital member of our diverse and inclusive team, working alongside skilled professionals from various technical backgrounds to deliver outstanding AV installations and services. Whether you come from...
-
Audio Visual Technician
2 weeks ago
Melbourne, Australia Swinburne University of Technology Full timeThe Department of Business, Design, Media & ICT within Vocational Education are currently seeking an Audio Visual Technician to join the team. We are looking for a dedicated individual with specialist expertise and knowledge to manage, maintain, repair, and secure all audio-visual equipment and facilities. Your expertise will be crucial in researching,...
-
Audio Visual Technician
2 weeks ago
Melbourne, Australia InstallMe Full timeWe are growing our team in Victoria, carrying out Audio Visual installations within a variety of market sectors from Education to Corporate and events. We started in 2008, and as a business we service most metro, suburban and regional areas throughout Australia and New Zealand. A typical week would require you to install the majority of types of AV...