Office and Accounts Coordinator

4 days ago

Docklands, Australia Equifax Full time

Join our team as an Office and Accounts Coordinator where you will be the face of our Melbourne office. In this multifaceted role, you'll provide essential administrative, facilities, and event management support, ensuring our office runs smoothly for both our team and visitors. You'll also play a crucial part in our financial operations, supporting the accounts payable team to ensure invoices are processed efficiently within our systems and with third parties.

Please note this role is onsite and in office 5 days a week.

**What you’ll do**
As our Office and Accounts Co-ordinator, you'll be the go-to person for a wide range of essential functions, ensuring our Melbourne office runs smoothly and efficiently. Your responsibilities will include:

- Warmly welcoming and assisting all visitors and customers.
- Coordinating security check-in protocols for all visitors.
- Assisting with and coordinating onsite events.
- Maintaining the professional appearance of the office and ensuring tidy workspaces.
- Tracking and ordering office supplies.
- Loading invoices into third party systems
- Being the "go-to person" for all facilities and maintenance issues, escalating where appropriate.
- Identifying and coordinating with contractors for maintenance issues (e.g., door issues, water leaks, AC).
- Undertaking property required roles such as First Aid Officer and Floor Warden.
- Following up on direct debit rejections at month-end.
- Handling common debtor queries (e.g., "I paid that invoice, why am I overdue?").

**What experience you need**
- Demonstrated experience in managing a diverse workload with strong prioritisation skills.
- Great relationship building skills with people of all levels and backgrounds (stakeholders, contractors, clients etc.)
- Strong verbal and written communication skills with the ability to engage with senior stakeholders.
- Proven ability to work autonomously and manage your time effectively, particularly during quieter periods.
- Experience in customer service, including handling and escalating complaints.
- What could set you apart
- Experience in an office administration or facilities administration role.
- Experience processing purchase orders
- Proficiency in Microsoft Excel (e.g., managing columns and data)

**What's in it for you?**

At Equifax, we are on a mission to ensure that you have the support, resources and opportunities to Power Your Possible. Here are just a few ways we give back to our teams:

- Additional Leave Allocations of up to 7 additional days leave per year + public holiday swaps
- Discounted Gym Memberships
- Discounted Private Health Cover (and discounted pet insurance if you want it)
- Employee Stock Purchase Plan
- Career Development and Learning
- A Diverse and Inclusive Workplace and Environment
- Wellbeing Resources (including free financial wellbeing products and resources)

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