Network Operator

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.

About the role
- We’re seeking a Network Operator to work within the Network Operations Centre (NOC) as a member of an on-site multi-disciplinary Operations team. As a Network Operator, you will be managing traffic flow and incidents across a high-speed road and tunnel network in South East Queensland.

You’ll join an innovative team, who remain calm and confident under pressure, and are constantly identifying appropriate actions to be undertaken to ensure safe and quick resolutions.

You’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.

Day-to-day, you will:
- Use integrated Operations Management Control System (IOMCS) to optimise traffic flow and manage incidents- Coordinate traffic response, manage ITS devices, and liaise with service providers for network performance- Work with various Operations teams to ensure efficient traffic flow, safe travel, and effective incident management- Facilitate maintenance issue management and respond to alarms or alerts, disseminating information to relevant teams- Maintain required certifications and complete refresher training to demonstrate job proficiency- Prepare reports of incidents or events following established procedures and KPIs- Ensure accurate recording of road network conditions and hazards, providing complete handover information to oncoming shifts

This role will suit someone with a curious mind and transferrable skills and experiences, including:
- Quick thinking and problem-solving skills to manage incidents and resources, while staying calm in high pressure and stressful situations- Knowledge in traffic operations, including the concepts, practices, and procedures involved in managing open road and tunnel asset- Experience in emergency management practises- Experienced in control room and operations center environments- Proficient use of standard computer programs and an ability to learn unique IT systems quickly- A high level of written and verbal communication skills- Detail-oriented professional with demonstrated experience in preparing reports- Flexibility to work hours during peak workload demands as required- A current driver’s license and transport to our control room sitesWith a career at Transurban, you’ll enjoy a range of benefits, including:
- A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year- 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well- Learning and development opportunities to support your career interests- Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more- Share offers and insurance benefits- Social activities, community give-back programs and paid volunteer days

We offer a range of flexible working options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.

**Job Type**:
Permanent

Closing Date:
17-Feb-2025 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:
Brisbane CBD & Inner Suburbs Brisbane QLD