Call Centre Representative

5 days ago

Brisbane, Australia Hudson Australia Full time

We are looking for dynamic, motivated team players looking for upcoming opportunities in a call centre environment. We're inviting enthusiastic individuals who are passionate about customer service to express their interest in future call centre roles in the Brisbane area

**Expression of Interest - Call Centre Opportunities in Brisbane**

Are you a dynamic, motivated team player looking to continue your career in a call centre environment? We're inviting enthusiastic individuals who are passionate about customer service to express their interest in future call centre roles and join our Talent Pools in the Brisbane area

**Location**: Brisbane

**About Potential Call Centre Opportunities**:
As a Customer Service Representative, you would be a vital point of contact for customers, delivering exceptional service across multiple channels.

**Typical Call Centre Responsibilities**:

- Providing a positive customer experience during both inbound and outbound interactions
- Investigating and resolving customer concerns or escalating when necessary
- Guiding customers through using self-service portals and troubleshooting as needed
- Handling account updates and assisting with basic finance-related inquiries

We're seeking proactive, customer-focused individuals who thrive in fast-paced environments. Success in these roles often comes from being detail-oriented, able to multitask, and enjoying customer interactions over the phone.

**General Requirements**:

- Experience in customer service or call centre environments
- Strong communication skills (written and verbal)
- Ability to meet and exceed customer-focused KPIs
- A talent for building rapport and identifying upselling opportunities
- Comfortable navigating different systems with strong data entry accuracy

**Interested in Future Call Centre Roles?**

If you have a passion for delivering excellent customer service and are interested in potential call centre opportunities in Brisbane, we'd love to hear from you

**flexhive by Hudson** employs 100+ staff, pays over 1400 temps, places hundreds of people in permanent positions, and grows every week

This pay rate is inclusive of mandatory 25% casual loading

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