Supervisor

2 weeks ago

Perth, Australia TNT Express Full time

**The Benefits**
- Permanent Full-time Position, 38 hours weekly
- Eligible for FedEx bonus scheme + Competitive Base Salary + 11% Superannuation
- Up to $2,500 USD accessible for tuition assistance to further your development
- Join a global leader within the transport and logistics industry

**About the role**

We have an exciting opportunity for an **Operations Supervisor **to lead our** Bulk team **at our Welshpool Station.
- Lead, motivate and empower employees through effective & open communication, excellent leadership, regular performance feedback and teambuilding in order to maximise customer satisfaction, employee satisfaction and team productivity
- Analyse day-to-day results in the depot operations and take action to meet the depot targets for service quality, loss and damage reduction, at optimum costs.
- Establish a customer focused culture by implementing and managing initiatives and tools that aim to achieve customer satisfaction, loyalty and retention
- Ensure continuous improvement and share best practises implementation
- Ensure staff are trained identifying training needs, implementing programs and people development strategies

**Experience Required**
- Relevant experience in an operations environment (experience in warehouse or logistics environment will be highly regarded)
- Proven experience and knowledge in effective training, coaching and people management practices, including leadership development
- Knowledge of operations processes and related technology

**The Company**

FedEx Express is one of the worlds largest express transportation companies and has consistently been selected as one of the worlds top 500 companies and the World’s Most Admired Companies by “Fortune” magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

As TNT and FedEx officially joined forces on 25 May 2016 this role will support both FedEx and TNT businesses within Australia.

**The Philosophy**

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Throughout P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivery the highest possible quality of service to our customers. We care for our employees’ well-being and value their contributions to the company.

**The Culture**

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

**The Mission**

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.

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