Customer Service Team Member

2 weeks ago

West Melbourne, Australia Assetlink Full time

**About Assetlink**

From humble beginnings, Assetlink have grown to a workforce of 2500 throughout Australia and abroad, providing a range of facilities management services. Our people are positive, customer-focused and committed to excellence. In a recent employee survey, 95% of respondents said the reason they love working at Assetlink relates to the people they work with and the culture of the organisation.

**The Role**

The Customer Service Team Member is an integral role to the guest experience as you will be our clients’ customers first point of contact. The Concierge must meet and greet all visitors to the customer service desk with a helpful and welcoming attitude and create amazing first impressions by assisting the guests with queries and special requests.

The role is to provide accurate and correct information & directions, anticipate customer needs and act immediately to resolve complaints; consistently striving to delight the customer by going above and beyond.

We are looking for an energetic people person who enjoys interacting with customers and an ability to achieve a level of service that consistently meets and exceeds the expectations of our client’s and their customers.

This role is based at **Woodgrove Shopping Centre** and the roster is**:Sunday 9:45am - 5:15pm**

This position is paid in accordance with the General Retail Industry Award 2020/Cleaning Services Award 2020

**Role Requirements**:

- Impeccable presentation and grooming
- 5-star customer service skills
- Have a positive and enthusiastic personality
- The ability to work in a dynamic, fast paced environment, whilst maintaining composure
- Delivering outcomes of the highest quality
- Excellent verbal and written communication skills
- Ability to create lasting impressions and meaningful relationships
- An ability to work both independently and as part of a team
- Adequate flexibility and availability to work across a 7-day week, including Public Holidays
- Full VIC/SA/WA/NSW/ACT Drivers Licence is essential as Valet parking is a part of the role
- Prior customer facing customer service or hospitality, retail, hotel concierge experience is preferred
- Good knowledge of and a commitment to safe working practices
- Be physically fit to carry out standard duties and ability to work on your feet for lengthy periods
- Must have valid work rights in Australia

**What we offer you**:

- Reward and recognition incentives
- Ongoing training and development
- A safe and supportive working environment
- A family-oriented culture
- Free uniform

If you're a highly motivated, enthusiastic individual with a commitment to providing excellent service and would like to be key part of our Integrated Services team at Pacific Fair, we’d love to hear from you, click ‘**Apply’.**
- In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process._

**_Assetlink’s Diversity Commitment_

  • Customer Service Team Member

    2 weeks ago

    Melton West, Australia Assetlink Full time

    **About Assetlink** From humble beginnings, Assetlink has grown to a workforce of 2500 throughout Australia and abroad, providing a range of facilities management services. Our people are positive, customer-focused and committed to excellence. In a recent employee survey, 95% of respondents said the reason they love working at Assetlink relates to the...

  • Customer Service Team Member

    21 hours ago

    West Footscray Warehouse, Australia Bunnings Full time $40,000 - $80,000 per year

    Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...

  • Customer Service Team Member

    2 weeks ago

    West Melbourne, Australia Group Transformation Full time

    **Team Member | Metro Are you passionate about fresh food, retail and providing exceptional customer service in your local community? This varied and responsible role is perfect for you! **About Us** Our aim at Metro is to deliver a shopping experience that satisfies a modern, on-the-go lifestyle. We know that when you're on the run it is hard to eat well...

  • Customer Service Team Member

    21 hours ago

    Melbourne, Victoria, Australia Bunnings Group Full time

    Customer Service Team Member page is loaded Customer Service Team Member Apply locations Torquay Warehouse posted on Posted 6 Days Ago time left to apply End Date: September 3, 2025 (6 days left to apply) job requisition id R052637Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount...

  • Customer Service Team Member

    21 hours ago

    Melbourne, Victoria, Australia Bunnings Group Full time

    Customer Service Team Member page is loaded Customer Service Team Member Apply locations Leopold Warehouse posted on Posted 7 Days Ago time left to apply End Date: September 1, 2025 (4 days left to apply) job requisition id R052563Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount...

  • Customer Service Team Member

    4 weeks ago

    Melbourne, Victoria, Australia Bunnings Group Full time

    Customer Service Team Member page is loadedCustomer Service Team MemberApply locations Carrum Downs Warehouse posted on Posted Yesterday time left to apply End Date: August 8, 2025 (1 day left to apply) job requisition id R051812Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:- Team discount...

  • Customer Service Team Member

    21 hours ago

    Melbourne, Victoria, Australia The Good Guys Full time

    Join to apply for the Customer Service Team Member role at The Good Guys2 weeks ago Be among the first 25 applicantsJoin to apply for the Customer Service Team Member role at The Good GuysCompany DescriptionAt The Good Guys, we're here to help families live better for less.Since 1952, we've been delighting customers with unbeatable deals and exceptional...

  • Customer Service Team Member

    21 hours ago

    Melbourne, Victoria, Australia The Good Guys Full time

    Join to apply for the Customer Service Team Member role at The Good Guys2 weeks ago Be among the first 25 applicantsJoin to apply for the Customer Service Team Member role at The Good GuysCompany DescriptionAt The Good Guys, we're here to help families live better for less.Since 1952, we've been delighting customers with unbeatable deals and exceptional...

  • Customer Service Team Member

    3 weeks ago

    Melbourne, Victoria, Australia Bunnings Group Full time

    Customer Service Team Member - Cafe page is loadedCustomer Service Team Member - CafeApply locations Warragul Warehouse time type Full time posted on Posted Yesterday time left to apply End Date: August 14, 2025 (5 days left to apply) job requisition id R052006Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're...

  • Customer Service Team Member- Hcf

    2 weeks ago

    West Perth, Australia TSA Group Full time

    Company Description **Who are TSA?** TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. **About the role**: HCF is Australia's largest not-for-profit award winning health...