Multi-classified - Care Navigator - Health Professional

**Description**

**Employment Type**:Full-time, Temporary 3 months with possibility of extension.
**Classification**:Health Professional Level 3 (PN 61801)
**Salary**: $108,459 - $116,711 (Plus 11.5% Super)
**Location**:Canberra Health Services
**Section**:Liaison and Navigation Service
**Closing Date**:**12 March 2025

**What can we offer you**:

- Competitive pay rates and excellent working conditions within a tertiary hospital.
- Salary Packaging with many options that provide full fringe benefits tax concessions.
- Flexible working conditions.
- 11.5% Superannuation.
- Access to Employee Assistance Program.
- Access to discounted gym membership.
- Access to onsite Physiotherapists.
- Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

**About the Role**:
**Please note this is a multi-classified position and there is only 1 position available that can be filled by either a Registered Nurse, or Health Professional.**

Under a Commonwealth initiative to reduce pressure on ACT Emergency Departments (EDs) and public hospitals, an innovative model is being trialled. The Primary Care Pilot is aimed at strengthening partnerships between primary care, community-based care, and the public health system to support access and care for patients who frequently attend the ED or are at risk of presentation to the ED or admission to hospital.

The Care Navigator will take on a key role in the implementation of the Primary Care Pilot, working collaboratively with colleagues, GPs, consumers, and external agencies to maximise the success of the pilot.

The role will work with individual consumers and their care supports to provide system navigation, advocacy, support, and connection with appropriate services. It will champion person-centred care and actively promote the needs of consumers for navigational support.

The Care Navigator will attend care planning with consumers and their supports and, where possible, with the consumer’s GP (or representative of their practice). The Care Navigator will work with the practice to provide supplementary care planning, navigation, timely access and liaison support across ACT and regional services. The Care Navigator will work with the consumer and nominated GP to assist the consumer to stay well in the community and avoid ED presentation and/or hospital admission.

This unique role is an opportunity to build relationships with individual consumers and their supports, GPs, diverse acute and community services, and external agencies, to anticipate and reduce the challenges that people with complex health needs, and their supports, can face. It is an opportunity to ensure the highest quality of care, information and support is provided when consumers and their supports need it, to optimise their health and wellbeing and assist them to navigate the complexities of their care.

The role will be a point of coordination with GPs and other external health and human services, and work with CHS services and current specialty care coordinators to support consumers and improve the formal networks and pathways for information sharing, coordination, and ED avoidance.

The position will work to develop the clinical scope of the role with the intention to undertake practical clinical support and interventions to reduce the need for emergency department presentations, and to work directly with outpatient and community services to minimise the need for acute care presentation.

As a member of the LaNS team you will remain committed to, and focused on:

- Placing people with complex health needs, and their families, at the centre of their own care.
- Involving the consumer and their supports in care planning.
- Anticipating and removing barriers to care.
- Assisting consumers and their supports to make durable connections to the services and supports they need.
- Helping to solve problems, coordinate clinical care, and improve the flow of information between the care team and the consumer and their supports.
- Listening to consumers and their supports and acknowledging that they are experts in their own health.

As a key part of the Primary Care Pilot, you will remain committed to the above, with a particular focus on maintaining strong relationships with participating GPs in support of consumers. In addition, you will work to achieve the aims of the pilot, contribute to pilot progress reviews, make suggestions, implement adaptations, and participate in evaluation activities.

**For more information regarding the position duties click here for the**_Position Description._**
- Undergo a pre-employment National Police Check.
- Current registration issued under the _Working with Vulnerable People (Background Checking) Act 2011_ is required.
- Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
- Comply with CHS credentialing and scope of clinical practice requirements for allied health professionals.

**To Apply**:
Canberra Health Services (CHS) i