Console Operator/customer Service

4 days ago

Frankston, Australia Jasbe Petroleum Full time

** IMMEDIATE START **

Console Operator/Barista/Hospitality and Customer Service experienced staff required to work in a fast paced, **Essential Service** industry to offer outstanding customer service.
- Has the uncertainty of COVID19 left you wondering where your career is heading?
- Do you have retail, customer service, hospitality or barista experience and looking for a role with a real career path?
- Why not consider the Petroleum Retail industry??

We are embarking on significant growth over the next 6 months and are looking for our next Customer service superstars for a new store in the FRANKSTON area.

Availability for Evenings (6pm-midnight), Weekends and Public Holidays is a requirement.

The Customer Service Representative/Console Operator role plays a significant part within the store's team. The role is responsible for the delivery of outstanding customer service, in a complex and fast paced retail environment, ensuring our customers have an exceptional experience. As a CSR/CO one of your key focuses is understanding our customer's needs and ensuring they are met to the best of your abilities.

Key Challenges & Complexities of Role
- Fast paced environment and high number of tasks/activities required to be completed each shift in addition to customer service
- May be required to provide customer service and support to difficult customers
- Need to remain aware of forecourt and shop customers including responding quickly to safety hazards and incidents

Main Duties/Responsibilities:
Customer Service:

- Greet and address customers in a friendly and respectful manner while offering exceptional service to every customer
- Promote loyalty programs and promotions to customers
- Answer customer inquiries regarding product and services and suggest information about other products and services
- Complete sale transactions using the Point Of Sale.
- Prepare delicious coffees using barista equipment

Health Safety Environment and Quality (HSEQ) requirements:

- Maintain awareness of and ability to undertake emergency procedures at any time
- Conduct activities in accordance with safety and operational procedures
- Adhere to defined work health and safety policies and procedures related to the tasks and activities being undertaken in order to ensure your own safety and that of others in the workplace

General:

- Complete cleaning activities including sweeping, mopping, spray/wiping, dusting, sanitising, picking up rubbish from floor, refilling bathroom products, moving waste to site rubbish bins

Merchandise & Store Appearance:

- Replenish shop stock in accordance with store operational procedures
- Complete stock delivery activities in accordance with store operational and safety procedures

This position offers a great deal of scope for advancement within the business. With the right attitude and commitment this can become your career and not just a job.

**Job Type**: Casual

**Salary**: $30.98 - $40.42 per hour

Schedule:

- Evening shift
- Flexible hours
- Weekend availability

COVID-19 considerations:

  • Console Operator

    5 days ago

    Frankston, Australia Jasbe Petroleum Full time

    **CONSOLE OPERATOR** Console Operator, Hospitality and Customer Service experienced staff required to work in a fast paced, Essential Service industry to offer outstanding customer service. - Has the uncertainty of COVID19 left you wondering where your career is heading? - Do you have retail, customer service, hospitality or barista experience and looking...

  • Traffic Control Room Operator

    4 days ago

    Frankston, Australia Service Stream Full time

    Primary Location Frankston South - Penlink Job Description Summary Service Stream are looking for a Traffic Control Room Operator to join our VIC Transport team. About the Role Service Stream’s are currently seeking a Control Room Operator to join the team delivering exciting projects within our Transportation department under the Peninsula Link...

  • Technician

    3 days ago

    Frankston, Australia Frankston City Council Full time

    **Job no**: 493269 **Work type**: Casual **Location**: Frankston **Categories**: Technical Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula. We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector. Our...

  • Traffic Control Room Operator

    2 weeks ago

    Frankston, Australia Service Stream Full time

    Primary Location Frankston South - Penlink Job Description Summary Service Stream are looking for a Traffic Control Room Operator to join our VIC Transport team About the Role Service Stream’s are currently seeking a Control Room Operator to join the team delivering exciting projects within our Transportation department under the Peninsula Link...

  • Customer Operations Manager

    5 days ago

    Frankston, Australia South East Water Corporation Full time

    **Who are we?**: We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water...

  • Customer Operations Manager

    6 days ago

    Frankston, Australia South East Water Corporation Full time $90,000 - $120,000 per year

    Who are we?We're here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for...

  • Assistant Operations Manager

    5 days ago

    Frankston, Australia Service Stream Full time

    Primary Location Frankston South - Penlink Job Description Summary The primary purpose of this role is to provide support to the Operation Manager with all aspects of the operational requirements of the Peninsula Link freeway and compliance with the contractual requirements for operations. About the Role Key Responsibilities - Manage the external Freeway...

  • Customer Service Officer

    6 days ago

    Frankston, Australia MotorOne Autobody Full time $40,000 - $60,000 per year

    Join the MotorOne Autobody Team in Frankston Position: Customer Service OfficerLocation: Frankston, VIC Are you passionate about delivering top-notch customer service and ready to bring your skills to a fast-paced, high-quality automotive environment? MotorOne Autobody is looking for an experienced Customer Service Officer to be the welcoming face of our...

  • Service Crew Member

    1 week ago

    Frankston, Australia Service Stream Full time

    Primary Location Frankston South - Penlink Job Description Summary Service Stream’s Transport Division are currently seeking Service Crew Members to join our Peninsula Link team About the Role Service Stream’s Transport Division are currently seeking Service Crew Members to join our team on a casual basis. The team at Peninsula Link undertake the...

  • Customer Service Team Lead

    3 days ago

    Frankston, Australia peninsula plus Full time

    **Customer Service Team Lead - Peninsula Plus** Are you a strategic, visionary leader with a passion for driving excellence and empowering teams? At Peninsula Plus, we are looking for a dynamic Customer Service Team Lead who embodies strategic thinking, strong leadership, and a commitment to delivering exceptional customer experiences. If you thrive on...