Traffic Control Room Operator

24 hours ago

Frankston, Australia Service Stream Full time

Primary Location

Frankston South - Penlink
Job Description Summary

Service Stream are looking for a Traffic Control Room Operator to join our VIC Transport team
About the Role

Service Stream’s are currently seeking a Control Room Operator to join the team delivering exciting projects within our Transportation department under the Peninsula Link project.

Nature of position: Casual - Ongoing, up to Full Time hours

Location: Frankston, Victoria

Reporting Line: Control Room Supervisor

Peninsula Link is a 27km, freeway standard, dual carriageway facility with interchanges and grade separations extending from the Mornington Peninsula Freeway and EastLink Interchange.

The Control Room Operators will provide control room operations through 24 hour monitoring to ensure that the asset remains free of hazards and that the customer experience is maintained through the flow of traffic and minimisation of disruption. Operators also play a key role in the monitoring and response to all critical ITS systems.
- Perform duties of the Control Room Operator in the 24-hour 7-day week operation of the control room
- Monitor the asset and identify congestion, using the correct surveillance systems
- Initiate incident and emergency response processes in accordance with policies, plans and procedures
- Report and document all incidents, collisions, complaints and equipment failures
- Actively monitor and respond to alarms associated with ITS systems
- Proactively manage all relevant KPI’s for the Peninsula Link Control Room
- Provide support on other activities where applicable with the opportunity of further training

About You

To be successful in this role, you have exceptional communication skills, both verbal and written; excellent documentation skills, and high-level problem-solving skill, including the ability to proactively develop innovative solutions to those problems.
- The ability to work on a 24/7 rotating shift basis (Flexible options, can offer a 6 hour shift if desired)
- Experience working in a Control Room or similar environment
- The ability to work as an individual and in a team
- Good computer skills
- Current and Valid Australian Driver’s license

It will be advantageous, however not essential to have the following:

- Certificate IV in Traffic Operations
- First Aid
- Traffic Management tickets
- Construction White Card
- Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients, and_
- communities. We_
- are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive_
- environment. Service_
- Stream encourages and welcomes the opportunity for applicants to share their lived experiences. Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies._
Department

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