Central Planning Coordinator

3 days ago

Padstow, Australia O'Brien Glass Industries Limited Full time

Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this resonates, then we have a Crakin’ opportunity for you.

**The Role**

This is an opportunity for an experienced Project Administrator to take the next steps in their career. This position will play a critical role in the successful roll-out of Salesforce throughout out AutoGlass network, as well as being a key support post implementation.

Key responsibilities include:

- Assisting with roll out of Salesforce Field Service, including training of branch teams, and initial technician and branch set up
- Supporting our branch teams after they have rolled onto the new scheduling system
- Monitoring and adjusting the Salesforce created schedule to maximise the amount of appointments scheduled.
- Monitoring technician utilisation, coming up with suggestions for improvement, and working with branch teams to implement
- Identifying potential system issues, as well as areas of system or process improvement
- Collaborating with project team, external vendors, internal customers and support teams
- Part time position 22 hours / week

**What we are looking for**

We are seeking the right individual who has traits and competencies to take accountability, reflectively engage with stakeholders and driver outcomes.
- Strong attention to detail
- High degree of independent thinking and analytical skills
- Problem solver and being able to think outside of the box
- Proactive and engaging, internal customer oriented; be able to communicate to a broad audience
- Able to learn quickly and pick up new IT systems and processes
- Experience with Sales Force Field Service or another Field Service software is preferred

**The Perks**

O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:

- Flexible working including Hybrid working arrangements
- Ongoing incentive, reward, and recognition programs
- Ongoing learning and development opportunities

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

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