Desktop and Mobility Systems Specialist

2 days ago

Canberra, Australia Snowyhydro Full time

Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for generations. Snowy Hydro owns and operates a powerful combination of generation assets, including the mighty Snowy Mountains Scheme, gas and diesel plants, and contracted wind and solar energy. We also provide electricity and gas to over 1 million retail customers through our retail brands, Red Energy and Lumo Energy.
We have an exciting new opportunity that doesn't come around too often, our Technology Services team are looking for a passionate IT enthusiast to step in as a Desktop & Mobility Systems Specialist on a full time, permanent basis.

What will your day look like?

Work as part of our Technology and Devices team, supporting both an onsite and remote workforce.

Provide an exceptional level of technical support that is customer-focused and people-oriented.

Provide regular, accurate and timely reports

Produce and maintain high-quality documentation

Ensure compliance with security systems and endpoint management

Work alongside multiple teams to complete tasks

Get involved in projects requiring specialist desktop knowledge

Coach and mentor other team members as required

Proactively initiate and develop quality improvements to systems, processes and practices

Regular tTravel to regional site locations toand provide support

What are we looking for?

Experience administering Microsoft & Google environments, utilising tools such as Active Directory and Google Workspace

Experience working with endpoint management solutions such as MECM (SCCM) and Intune

Experience managing a mobile hardware fleet (laptops, mobile phones, tablets), including use of a Mobile Device Management platform for deployment and maintenance

Experience working with Helpdesk ticketing systems and an ITIL environment

Understanding and experience with PowerShell scripting and automating tasks

A logical thinker who likes tackling challenges and working with new technologies

A security-minded individual with an understanding of security principles and methodologies

Able to quickly and effectively adapt to changing circumstances and business demands in a measured and constructive way

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