Content Designer

4 days ago

Melbourne, Australia Bupa Full time

**Help transform the health of millions of people**

If you’re into solving complex problems, creating seamless and personalised customer journeys, and are passionate about health, we’d love to hear from you You could be part of the team working to transform the health of Bupa customers.

The bigger the challenge, the greater the reward - with a supportive team, the backing of a global organisation and endless opportunity to realise your potential and positively impact the lives of millions of people, you really will be at the heart of it

**What's your role?**

Reporting to the Content Design Manager, the Content Designer is responsible for delivering and overseeing strategic content initiatives across Bupa Health Insurance digital channels. This role delivers digital content across multiple channels and touchpoints, at all times ensuring our content is radically simple and user-centric and complies with legal and regulatory standards.

**What will your day look like?**
- Carry out user research and testing to inform customer-centric content
- Ensure all content is accurate and in line with Bupa voice and tone, brand and design guidelines.
- Drive alignment and consistency across all content design across prioritised customer facing digital portfolios, resulting in cohesive experiences within our digital ecosystems.
- Drive the approach to content design in a multidisciplinary team across DCC that includes a tight partnership with our DXD team including UX researchers and designers, service designers and other specialisations.

**What will you bring?**
- 3+ years working in UX content strategy and/or product content design.
- Tertiary qualification in marketing, communications, writing, journalism, or a similar field.
- Strong background in using data and research to optimise content performance.
- A strong team player with sharp attention to detail, a high level of initiative, and strong organisational and time management skills.
- Enterprise CMS Production (Sitecore, Adobe Experience Cloud) experiences.

**What's in it for you?**

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Other benefits include discounts on health insurance, as well as access to our new global wellbeing program, Viva. Viva has been designed to help you to live a healthy and happy life. It encompasses a comprehensive health and wellbeing program which includes access to health insurance benefits that will assist with covering the cost of medical treatment, information and education sessions, and preventative healthcare screening such as annual health assessments and skin checks. You will also be eligible to access various discounted products and services through our VIVA wellbeing partnerships.

You will feel happier and healthier working at Bupa

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